You may be currently experiencing issues with your TCL TV featuring Google TV. We are aware of these issues and are looking to resolve them through system updates as soon as possible. To ensure you have the latest update, follow the instructions here.

Use basic TV on a Google TV device

Important: You can only use basic TV on TVs that come with Google TV built in.

If you choose basic TV when you set up your Google TV device, you can: 

  • Finish setup faster
  • Use your device without a Google Account
  • Use your device without an internet connection
    • Without an internet connection, your device won’t get important security updates.

Some features aren't available in basic TV.

Switch from basic TV to Google TV

  1. From the home screen, scroll to the Google TV banner.
  2. Select Set up Google TV.
  3. Follow the on-screen instructions to set up with the Home app or your remote. Get more help with your remote.

Tip: If you already set up Google TV, you can’t switch to basic TV. To start setup again, you can factory reset your device.

What you can do in basic TV
  • Watch TV through your cable service, satellite, TV tuner, or antenna with the TV app
  • Play media from other inputs plugged into the TV
  • Use a limited set of apps that come pre-installed on your device
What you can't do in basic TV
  • Use services and features that require you to sign in to your Google Account
  • Access your Play Library
  • Install apps
  • Use the Assistant to search for content
  • Cast content from another device
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