As a precautionary health measure for support specialists in light of COVID-19, some help options may be unavailable or delayed. Thanks for your patience. For more information on Google Shopping, visit the Help Center.

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Wondering where your refund is?

Allow up to 10 business days for your refund to appear on your card or bank statement. The 10–day period starts when you get the email about the refund being issued.

Remember that shipping times for returns to international return warehouses may be longer.

Keep in mind, the refund may appear as an adjustment to the original charge, rather than a separate transaction. A refund of an entire store order may cause the charge to simply disappear from your account.

If you don’t see your refund after 10 business days, get help.

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