As a precautionary health measure for support specialists in light of COVID-19, some help options may be unavailable or delayed. Thanks for your patience. For more information on Google Shopping, visit the Help Center.

Reading your receipt

Showing content for:  

What's a shipping fee? 

A shipping fee is based on the actual fees delivery companies charge for delivering each order.

What's a service fee? 

A service fee is paid to Google Shopping for arranging the purchase and delivery of your order from each merchant.

Service fees may vary based on delivery day. These fees are not tips.

You'll see a $4.99 small-order service fee for any store total that doesn’t meet the store minimum ($25 or $35 with most stores)

What’s a bulky item fee?

Delivery of heavy or oversized items may incur an additional fee.


Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Clear search
Close search
Google apps
Main menu
Search Help Center