Something in my order is missing, damaged, or incorrect

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We understand how frustrating it is when something goes wrong. If you have issues with your order, we’re happy to help.

  • Missing? Let support know exactly what you didn’t get. 
  • Damaged? Send Support a photo and a brief description.
  • Not what you ordered? Tell Support what you ordered and what you received instead. 

In some cases, Support may ask you to return the item you got. If something is wrong with your order, Support will help correct it. Read more.

 

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