요청한 페이지는 현재 사용 중인 언어로 제공되지 않습니다. 페이지 하단에서 다른 언어를 선택하거나 Chrome에서 기본 제공되는 번역 기능을 사용해 웹페이지를 원하는 언어로 바로 번역할 수 있습니다.

Order issues: Missing, damaged, or incorrect items

If you have missing, damaged, or incorrect items, contact Google Shopping support.

United States
  • Missing items: Report what you didn’t get.
  • Damaged items: Send a photo and a brief description.
  • Incorrect items: Tell us what you ordered and what you received instead.
In some cases, you may be asked to return the item. Learn how to return an order.
France
  • Missing items: Report what you didn’t get.
  • Damaged items: Send a photo and a brief description.
  • Incorrect items: Tell us what you ordered and what you received instead.
In some cases, you may be asked to return the item. Learn how to return an order.
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