As a precautionary health measure for support specialists in light of COVID-19, some help options may be unavailable or delayed. Thanks for your patience. For more information on Google Shopping, visit the Help Center.

요청한 페이지는 현재 사용 중인 언어로 제공되지 않습니다. 페이지 하단에서 다른 언어를 선택하거나 Chrome에서 기본 제공되는 번역 기능을 사용해 웹페이지를 원하는 언어로 바로 번역할 수 있습니다.

Contact Google Shopping support

Need help with a Google Shopping issue?

You can get in touch here, or from your Orders page later. 

  • Depending on your Google Shopping issue, the seller may handle customer support directly.
  • Sellers usually respond within 1 to 2 business days. Be sure to check the email address linked to your order. You can reply to the email or find and respond to messages from your Orders page.
  • If you and the seller don't reach a resolution, you can file a claim for Google Shopping support to review. Learn more about Google Guarantee eligibility.

You can get answers 7 days a week on the Google Shopping Help Center.

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Clear search
Close search
Google apps
Main menu
Search Help Center