Last updated: 11 January 2026
Business agent might sometimes provide inaccurate, offensive or inappropriate information that doesn't represent Google's principles.
Do not rely on responses from business agent for medical, legal, financial or other professional advice.
Terms of Service
When you use business agent, you agree to the Google Terms of Service and the Generative AI Prohibited Use Policy.
Your data when you use business agent
This notice and our Privacy Policy describe how Google handles your data (including prompts and responses) when you use business agent.
To improve the quality of business agent, human reviewers may read, analyse and process your business agent conversations, subject to your Google Account settings. As part of this process, Google takes steps to protect your privacy. We select a portion of conversations and use automated tools to remove user information like email addresses and phone numbers. Before reviewers analyse your data, we disconnect your conversations with business agent from your Google Account.
Do not enter confidential information in your conversations. Do not share any data that you wouldn't want a reviewer to find or Google to use to improve our products, services and Google AI.
Understand how business agent works with Google Account settings
You can delete your business agent activity by clearing your Google Search history.
Control and manage your business agent activity
You can access My Activity at any time to: