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My songs won't upload to Google Play Music

Find out why some songs from your personal collection may not have uploaded to Google Play Music through Music Manager or Google Play Music for Chrome.

Find out why songs weren't added

Using Music Manager
  1. Open Music Manager.
  2. Select Run troubleshooter.
Using Google Play Music for Chrome
  1. Using a web browser, go to Google Play Music Settings.
  2. Under "Music from this computer," select Unable to add songs.

Troubleshooting

When a song isn't added to your library for one of the reasons listed below, here are some steps you can take.

A song's file type isn't supported

To find out what file types can be added to your library, go to our list of supported file types on Google Play Music.

My library is full

You can upload up to 50,000 songs to your library. If your library is full, you can delete songs from your library.

A song was skipped

If a song was skipped while uploading, the music file was bought on Google Play using a different account. You'll need to upload the file while signed in to the account you used to purchase the song.

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