Google Play Music Help
  • Account
  • Search
  • Maps
  • YouTube
  • Play
  • News
  • Gmail
  • Contacts
  • Drive
  • Calendar
  • Translate
  • Photos
  • Shopping
  • Duo
More
  • Finance
  • Docs
  • Books
  • Blogger
  • Hangouts
  • Keep
  • Jamboard
  • Collections
Even more from Google
Sign in
Google apps
Main menu
Google Help
  • Help Centre
    • Google Play Music
    • Privacy Policy
    • Terms of Service
    • Submit feedback
    Send feedback on…
    Google Play Music

    How can we help you?

    Get started with Google Play Music

    New to Google Play Music? Learn the basics
    Set up the Google Play Music app
    Add your personal music collection
    Google Play Music subscriptions
    Change music streaming quality
    Add ringtones with Google Play Music
    Listen to podcasts with Google Play Music

    Listen across devices

    Download music to listen offline
    Use Play Music on mobile or computer
    Use Google Play Music on multiple devices
    Use Google Play Music with Chromecast
    Use Google Play Music with Sonos
    Transfer music from a computer to a device

    Find and share music

    Share music in your Google Play library
    Pre-order on Google Play
    Identify songs playing near you
    Create an instant mix
    Missing music on Google Play

    Organize your music

    Create and update music playlists
    Delete or restore music from your library
    Add music to your queue
    Open a mini music player on Chrome
    Edit music metadata & album art

    Fix an issue

    My music won't play
    My songs won't upload to Google Play Music
    Problems with Music Manager
    Reinstall and re-enable apps
    Delete or disable apps on Android
    Uploaded or purchased music isn't showing on Android TV
    Music library won't sync to phone or tablet
    Fix payment issues on your account
    Report unauthorised charges
    Manage duplicate subscriptions

    Settings & Policies

    Get a refund on Google Play
    System requirements for Google Play Music
    Google Play Music supported file types
    Privacy on Google Play Music
    • ©2019 Google
    • Privacy Policy
    • Terms of Service
    Enable Dark Mode
    Send feedback about our Help Centre
    Send feedback on…
    Search Help Centre
    //www.google.com/tools/feedback/metric/report
    105834