My music won't sync to my device

Here are some troubleshooting steps if music you've recently purchased from the Google Play Store or uploaded from your computer isn't available on the Google Play Music app on your Android device or iPhone, iPad, or iPod touch.

First, refresh your library

  1. Open the Google Play Music app Google Play Music Icon.
  2. Touch the Menu icon Google Play Music Menu icon.
  3. Make sure the Downloaded only switch is off. The switch is gray when it's off.
  4. Touch Settings > Refresh.
  5. Wait two minutes, and view your library again.
Did refreshing all music in your library solve the problem?