/googleplay/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
3/30/19
I cant find my redeemed movie after I have entered the code? 1 Recommended Answer 117 Replies 3749 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 3/30/19
I recently purchased Robin Hood, entered my code as prompted went to google play library and movie is not there. Re entered code and its now say code has already been used?
All Replies (117)
3/30/19
Hello Steven,

You might try the following Google Play Help Center troubleshooter: Fix problems with Google Play gift cards and promo codes

Best of Luck,
Ms.  Drasby
Last edited 4/1/19
marked this as an answer
Helpful?
3/31/19
I had to go back and re-enter my code on the website given with the movie. It told me it’s already been redeemed but at the bottom it showed my Google play code. Copy that code and go to google play. Go to redeem and enter the code. (If you copy/paste delete any extra information besides the actual code itself.) 

Then it showed my free copy... 

What a run around though!
Last edited 4/2/19
marked this as an answer
Helpful?
4/6/19
I can't find it still
Last edited 6/2/19
marked this as an answer
Helpful?
4/6/19
I want my code
Last edited 5/31/19
marked this as an answer
Helpful?
3 days
Not possible freedom
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/googleplay/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/googleplay/profile/0?hl=en