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Why I got a GOOGLE SERVICES charge on my credit card? I didn't buy any anything on google.
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It's a 11.99 charge from GOOGLE SERVICES on my credit card today, but I didn't buy anything from google. Who can tell me what is that about?
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Hello Chuanyang and welcome to the official Google support forums!
 
I suggest you to follow these guidelines about reporting unauthorized Google Play charges. The first passage is about identifying the unauthorized order, the second one is about checking with family and friends to see if they have made purchases without your authorization (and how to behave in this case), while last passage will show you a form you can fill in order to get a refund for unauthorized activities, after having stated nobody in your house made purchases without your authorization.
 
Hope it helps!
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The problem is.. this charge wasn't from Google Play.. I don't even have a Google Play subscription.
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Did you ever figure out what happened... Just got an unauthorized charge from Google MagiPlu for 49.99... I do not use Google services
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Just received an unauthorized $49.99 charge from Google on my Amex account. Will alert Amex & dispute w/Google.
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Got a charge for 32,400 twice and 200 euros twice on Christmas day! funny thing, my credit card was never even used for any online transaction. so Google should have never had any record of information about such card.. and I was the only one with access with my physical cards as I am living on my own. I am in the philippines, so transacting in euros would be quite a far fetch possibility as I dont buy any overseas products or services for that matter. Google has serious security issues as I have read alot of people has been charged on their cards this December.
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I ALSO WAS CHARGED CHRISTMAS EVE$49.99  11 TIMES IN A 4 MINUTE PERIOD.I ALSO DID NOT PURCHASE ANTHING ON THAT DAY NOR ANTHING FROM GOOGLE OR ITS AFFILIATES..BANK TOLD ME TO CALL THEM 90MIN WAIT SO I EMAILED THEM AWAITING MY RESPONSE 7 DAYS FOR A REPLY TILL THEY INVESTIGATE.IF NOTHING IS DONE THEN THE BANK WILL STEP IN.FEELING PISSED!!!
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My husbands AMEX CARD was charged 49.99 for google services on 1/15/2020 that we didnt make what can be done
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I also was charged multiple times with 39.460 EUR. I tried to dispute it but Google responded it is not unauthorized and closed the case :D
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Hi there googleplay charged £48.99 from my account it wasn't me. What should I do now.
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Where are the replies for all these people who need help with extra charges on their cards??? I too was charged TWICE in Dec 2020, for the Robokill app! I was charged $2.99 on Dec 8th and then again on Dec 22nd! I know $2.99 isn't much but it's the principal of the matter! I've tried locating Robokill but there's no phone support and I've tried emailing their support email address, with no remedy except got directed here. And for what?? All of us have been charged multiple times, have come on here for help but no help for our issues! All this seems to be is a "complaint" station!
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