/googleplay/community?hl=en
/googleplay/community?hl=en
11/18/15
Original Poster
GuyGrinapell

I wish to contact Google Play support by email address

Hi,
Is there any email address for the Google Play support?
I couldn't find one anywhere.

Thanks,
Guy.
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All Replies (162)
Byteguy
11/18/15
Byteguy
There are a couple of ways to contact Google Play Support.

You could start with the "Contact Us" link in the top right corner of this page:

  https://support.google.com/googleplay#topic=3364260

But, we're also here to help you (and can often be faster).  What is your problem?
11/18/15
Original Poster
GuyGrinapell
I need to change my account country. I updated my address under my info, but it doesn't seem to do anything.
Byteguy
11/18/15
Byteguy
You also need to update the addresses on your payment options and other things.

Here is a nice and detailed FAQ all about that:

  /googleplay/forum/AAAA8CVOtD8QXdA_Q3V1o8?msgid=Jug5rjDEmfAJ

Note: you may not be able to change countries depending on our account balance.

There are also contact numbers for Google in that post.
Tim Lerts
11/19/15
Tim Lerts
I am getting VERY VERY frustrated with your Google services!!!!!! I even spent money to call all the way to THE USA GOOGLE SUPPORT!!! My wait time was 17minutes!!!!!!!!!!! No email contact, not webchat no information relevant for my issues whatsever on your websites!!!!!!!!! Ive wasted over a hour so far!  I bought a new phone a Samsung, my old phone and new phone our registered with Google Account. My game Clash of Clan wont switch over to my new phone. The Game maker wont help as he said its a issue with Googleplay... Google Play HAS ABSOLUTELY ZERO customer service information online so I have no way of contacting Google Play? Ive spend 2 years building that game and spent money on gems, and now I cant get rid of my old phone or I lose all my progress in the game? WHO CAN I CONTACT ? Please don't send me to a web page which discusses issues but no solutions!!! Thank you
Google user
11/29/15
Google user
I bought a new tablet and Google Play Music app says I have too many devices. 
When I go to the website, settings, and try to deautorize a device I receive a message saying "Sorry, you've deauthorized too many devices". So I'm not able to clear up room

Byteguy
3/7/17
Byteguy
Deauth,

You can use the Contact Us link on this page to contact Google Music Support directly.

  https://support.google.com/googleplay/answer/7100415

They may do a ONE-TIME deauthorization to clear up your list and give you more this year.  However, keep in mind that it is really one-time; they seem to be pretty serious about that.  Google is limited based on their contracts with the music publishers.
Google user
12/1/15
Google user
Awesome, thanks so much!
gabriel1078
12/15/15
gabriel1078
Ok I just made a Google account I play clash of kings I redeemed $100 so I can use in my game but it's being declined saying that it's high risk try again in 30 mins I see the balance it's there but it's not letting me use it what do I do?
Renée Frederick
2/25/16
Renée Frederick
I want to send a thank you and complimentary  email to a young man tech who helped me
Google user
4/30/16
Google user
I would like to cancel my card on file. Sometimes I try to buy more moves and can't but later my card is charged anyway. So just cancel my card ending with 8832.
151 MORE
Riasty Isna Jaimeh
3/1/19
Riasty Isna Jaimeh
Hello Good evening, Yesterday i have problem with my payment on google play regarding to my purchasing in PUBG. i already contact google play and talk to her and she said she will send an email to Celcom to fix this issue, because the payment already success to google play as i call celcom and told me about the succes transaction,there is no record in my purchasing statement is i need to wait long like this??or i call the google play again
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