Welcome to the Google Play Help Center Get started with Google Play Prevent accidental or unwanted purchases Popular articles New to Google Play? Learn the basics Downloading apps & digital content Add an account on your device Country availability for apps & digital content Devices ordered on Google Play Google Play support specialists: Supported languages Using Google Play Install or purchase apps & digital content Update downloaded apps Reinstall apps & games Manage your shared Play activity Use Google Play on your device or computer Connectivity and system requirements User policies for apps & digital content Purchasing & downloading Downloading on Google Play Payment methods Find & buy digital content Charges & taxes Google Play gift cards, promotional codes, & balance Buy in-app items Managing devices Add an account on your device Update downloaded apps Remove downloaded apps Remove devices & add device nicknames Supported devices System requirements Disable & enable Google Play system apps Account & password Add an account on your device Prevent accidental or unwanted purchases Username & password errors I can't sign in Use a Google Apps account Set recovery options Refunds & returns Return paid apps & games Didn’t get an in-app or in-game item you bought Abuse & unauthorized charges User policies for apps & digital content Refunds & problems with in-app purchases Troubleshoot issues Downloading & purchasing Remove downloaded apps Disable & enable Google Play system apps Refunds & problems with in-app purchases Connectivity & availability Didn’t get an in-app or in-game item you bought Help by product type Android apps & games Books Devices ordered on Google Play Movies & TV Music Newsstand Google Play support specialists: Supported languages