Fix gift card error “There is a problem with that code. Try a different one or learn more”

First, try redeeming the gift card on your mobile device.

  1. Open the Google Play Store app Google Play.
  2. Tap Menu Menuand then Redeem.
  3. Enter your code.
  4. Tap Redeem.

Note: If you are currently traveling, try redeeming the gift card again when you get back to your home country.

If you still can’t redeem your gift card, please fill out the form below.

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