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How to check your Google Play Points level & benefits

When you earn points in a calendar year, your points add up to put you at a certain level. The more points you earn, the higher your level becomes. The higher your level is, the more points, perks and benefits you can get.

Play Points availability, award levels, and multiplier rates differ by country. Play Points isn't available in all countries.

Google Play Points & benefits by level

Level Number of points you must have Points earned for every HK$7 Extra benefits
Bronze 0 to 249 1 point
  • Book multipliers on monthly events
Silver 250 to 999 1.25 points
  • Silver weekly rewards
  • Book multipliers on monthly events
Gold 1,000 to 3,999 1.5 points
  • Gold weekly rewards
  • Book multipliers on monthly events
Platinum 4,000 to 14,999 1.75 points
  • Platinum weekly rewards
  • Book multipliers on monthly events
  • Premium support
Diamond More than or equal to 15,000 points 2 points
  • Diamond weekly rewards
  • Book multipliers on monthly events
  • Premium support

How to check your Google Play Points level

You’ll also be able to check how many Google Play Points you have, how many points you need to reach the next level, your base earning rate, and how long you’ll remain at your current level if you don’t earn enough points to get to the next level.

How your level progresses

When you reach a new level, you stay at that level until the end of the next calendar year. At the start of each calendar year, your level may change based on how many points you earned the previous year.

Here’s an example of how your level might change from 2021 to 2022:

  • In the calendar year January 1, 2021 - December 31st, 2021, you reach the Gold level. You’ll stay at Gold until the end of the next calendar year (December 31st, 2022), even if you don’t earn any points.
  • From January 1st, 2022 to December 31st 2022, if you earn:
    • 250 points, you’ll start January 1st, 2023 at the Silver level.
    • 1000 points, you’ll start January 1st, 2023 at the Gold level.
    • 4000 points, you’ll start January 1st, 2023 at the Platinum level.
    • 15,000 points, you'll start January 1st, 2023 at the Diamond level.

Premium support for Platinum or Diamond status Play Points users

You can get additional support benefits if you have a Platinum or Diamond status in Google Play Points. Learn how to get Platinum or Diamond status.

  • Jump ahead of the waiting list for Play issues. When you call or chat with our support team, you’ll automatically be prioritized and get less waiting time. 
  • Chat with an expert from a dedicated support team. If you have Platinum or Diamond status, you’ll immediately get matched with specially selected agents from a team dedicated to support Platinum or Diamond status users.

Note: Google Play cannot guarantee waiting times. All support benefits are subject to availability.

 

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