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An Android app isn't working properly on my Chromebook

When you use Android apps on Chromebooks, some functions may work differently than on Android devices. For example, if your Chromebook doesn’t have a touchscreen, an app may work if you use a mouse rather than a touchscreen. 

If an app doesn’t open, crashes, or has other serious problems, try these steps:

Try to fix the problem

You can fix many common issues with apps:

  1. Turn your Chromebook off and on again. 
  2. Check your Internet connection.
  3. Clear the app data and cache.

Contact the developer for support

The app developer is the best place to go if an app isn’t working properly. 

Dan is a Google Play expert and author of this help page. Leave him feedback below about the page.

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