About Google Play FTC Consent Refunds

As part of an agreement with the US FTC, Google made refunds available to US account holders who were billed for unauthorized in-app charges placed by a minor between March 2011 and November 18, 2014. 

The consumer redress period under the FTC's consent order expired on December 2, 2015. You can no longer submit new refund requests under Google’s agreement with the US FTC. Refund requests submitted before the deadline will be reviewed and processed as normal. The information below applies to refunds that were requested on or before December 2, 2015.

Information on refund requests

Prevent unauthorized purchases

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