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Clear cache & cookies

When you use a browser, such as Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, such as loading or formatting issues on sites.

In Chrome

  1. On your computer, open Chrome.
  2. At the top-right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to 'Cookies and other site data' and 'Cached images and files', tick the boxes.
  6. Click Clear data.

Learn how to change more cookie settings in Chrome. For example, you can delete cookies for a specific site.

In other browsers

If you use Safari, Firefox or another browser, check its support site for instructions.

What happens after you clear this info

After you clear cache and cookies:

  • Some settings on sites get deleted. For example, if you were signed in, you’ll need to sign in again.
  • Some sites can seem slower because content, such as images, needs to load again.

How cache & cookies work

  • Cookies are files created by sites that you visit. They make your online experience easier by saving browsing data.
  • The cache remembers parts of pages, such as images, to help them open faster during your next visit.
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