Cancel your Google Play Music trial or subscription
When you subscribe to Google Play Music, your subscription will automatically renew, and you will be charged at the start of each billing cycle. You must cancel your subscription before the end of your current billing cycle to avoid being charged for the following billing period.
Cancel your subscription or trialOn your Android mobile device
- Open the Google Play Music app .
- Touch the Menu icon > Settings > Cancel subscription.
- Go to Google Play Music Settings.
- Select Cancel next to your billing date.
- Follow the on-screen instructions to finish canceling your subscription.
Subscriptions refund and cancellation policy
Once the monthly subscription fee has been charged at the start of a new billing cycle, you have 7 working days (14 days for users in the European Union) from the start of your first paid billing cycle to cancel your subscription for a refund.
When you cancel your subscription, you can continue using your subscription until the end of the billing period during which you cancel. After the end of that billing period, you won't be able to access subscription features or music content. If you don't cancel within the time period eligible for a refund, you won't be refunded for the billing period during which you cancel.
After you've canceled your account, if you subscribe again, your radio stations, playlists and music will be restored.
Free trial cancellation policy
You won't be billed for trying out the services during your introductory trial period. If you don't cancel your subscription before the end of that trial, you will start to be billed. Once you’ve canceled your one-time free trial, your account will no longer have the option to try a subscription for free.
If you download music to your device during the trial period, those downloads won't be available offline once you’ve ended your trial.Notes:
Shana is a Google Play expert and author of this help page. Help her improve this article by leaving feedback below.