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Can't sign in to Google Play Store

If you're unable to access Google Play because of issues with your username, password, or the sign-in process, go to the Google Account sign in troubleshooting page

That will help you recover access to your account and fix common Google Play sign-in problems such as:

  • You forgot your username or password and need account recovery help.
  • You see "username and password combination is incorrect" error messages. 
  • You think someone else may be accessing your account. 

Go to the Google Account sign in troubleshooting page

Dan is a Google Play expert and author of this help page. Leave him feedback below about the page.

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