Can't sign in to Google Play Store
If you're unable to access Google Play because of issues with your username, password, or the sign-in process, go to the Google Account sign in troubleshooting page.
That will help you recover access to your account and fix common Google Play sign-in problems such as:
- You forgot your username or password and need account recovery help.
- You see "username and password combination is incorrect" error messages.
- You think someone else may be accessing your account.
Go to the Google Account sign in troubleshooting page.
Dan is a Google Play expert and author of this help page. Leave him feedback below about the page.