Can't sign in to Google Play Store
If you're having problems using Google Play because of issues with your username, password, or the sign-in process, go to the Google Account sign in troubleshooting page.
You can get help for common Google Play sign-in problems such as:
- You forgot your username or password.
- You see "username and password combination is incorrect" error messages.
- You think someone else may be accessing your account.
Shana is a Google Play expert and author of this help page. Help her improve this article by leaving feedback below.