Find the Google Play Store app

You can get apps, games, and digital content for your device using the Google Play Store app. The Play Store app comes pre-installed on Android devices that support Google Play, and can be downloaded on some Chromebooks.

Open the Play Store app

  1. On your device, go to the Apps section.
  2. Tap Google Play Store Google Play.
  3. The app will open and you can search and browse for content to download. 

Fix issues with Play Store

If you have issues locating the Play Store app, or opening, loading or downloading content in the app, it could be due to a number of reasons. To troubleshoot these issues, try the following topics:

I can't find the Play Store App

If you can't find the app in your list of all apps:

If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. 

The Play Store doesn't open or load any content
If the Play Store won't open or load, or crashes frequently, try the steps at Play Store won't open or load.
Downloads from the Play Store don't work
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