Turn on background data

To use the Play Store app, you'll need to turn on background data on your device.

  1. Open your device's main Settings menu.
  2. Under "Wireless & networks," touch Data usage > Menu icon Menu.
  3. Make sure "Restrict background data" is unchecked and "Auto-sync data" is checked.

Note: On some devices, your background data options may be under Settings > Battery & Data Manager > Delivery > Background data.

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