"Login failed. Could not identify your computer" error message

If you're receiving a "Login failed. Could not identify your computer" error, we couldn't identify your machine.

Please note that at this time, virtual machines aren't supported by Google Play.

If you're certain that you don't have a virtual machine, some users have reported that they were able to workaround the issue by disabling their network bridge.

Shana is a Google Play expert and author of this help page. Help her improve this article by leaving feedback below.

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