App publishing issuesFor help with any app publishing issues you’re having with your Google Play developer account, please fill out the form below. Our team will respond within two business days. At this time, we can only respond to emails sent in English, Korean, Chinese, and Japanese. If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received. * Required fieldFirst nameLast nameEmail address *?If you don’t have a Google Play Developer account, type an email address where we can contact youEmail address you use to sign in to the Play ConsoleDeveloper name *?Available on your Play Console Settings pagePlease enter the name of the developer.Developer Account ID ?Available on your Play Console Settings pageApp name *Please enter the name of the app.App package name *?To find your app’s package name, select your app on play.google.com or your Play Console. Your app’s package name is at the end of your app’s URL: On play.google.com: After id=your.package.name On the Developer Console: After p=your.package.name Please enter the application package name.Please select from common issues or requests:I submitted a new app or app update but it is not liveI want to request for app deletionI have a question about statisticsI have a question about Order ManagementOtherPlease make sure your app satisfies the following conditions: App must be in good standing (not rejected, removed, or suspended) App must have 0 lifetime installs App must be unpublished for 24 hours (to ensure 0 installs) If you’ve recently published an app or update, it can take some time for your changes to show on Google Play. Troubleshoot your specific issue here before submitting a ticket. How can we help? *Please include step-by-step or detailed instructionsPlease enter a full description of the problem.Attach a screenshot or other attachments to help troubleshoot your issue *Include a screenshot of a Play Console page, error message, or other related files that will help describe your issueThis field is required.Submit Some account and system information will be sent to Google. We will use the information you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service. Additional info OK Thank you for contacting us. Please note, we do our best to reply within 2 business days. However, some issues can take longer to respond. Please expect additional delays during holidays. We appreciate your patience while we investigate your report.