General Play Console issues

For help with any general issues you’re having with your Google Play developer account, please fill out the form below.

At this time, we can only respond to emails sent in English, Chinese, Japanese, and Korean. 

This form is for English, please select the language in dropdown menu at the bottom if you need support in another language.

 

If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received.

* Required field

Email address you use to sign in to the Play Console
Please enter the name of the developer.
Please enter N/A if you don't have one.
Submitting general feedback or need help with an issue? *
Please enter a full description of the problem.
Include a screenshot of a Play Console page, error message, or other related files that will help describe your issue.

Please do not submit any documents or IDs with personally identifiable information. Make sure to block out/remove any sensitive information (financial and payment information, phone numbers, etc) from any documents.
This field is required.
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service.
Additional info