General Play Console issues

For help with any general issues you’re having with your Google Play developer account, please fill out the form below.

At this time, we can only respond to emails sent in English, Chinese, Japanese, and Korean.

Please use this form for English language support. If you need support in another language, please select a different language in the dropdown menu at the bottom.

If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received.

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First name

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Email address *?

Email address you use to sign in to the Play Console

Developer name *?

Please enter the name of the developer.

Developer Account ID?

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App name (if applicable)

Application package name *?

Please enter N/A if you don't have one.

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I need help with an issue

Give feedback or describe your issue *

Please enter a full description of the problem.

Attach a screenshot or other attachments to help troubleshoot your issue

Include a screenshot of a Play Console page, error message, or other related files that will help describe your issue.

Please do not submit any documents or IDs with personally identifiable information. Make sure to block out/remove any sensitive information (financial and payment information, phone numbers, etc) from any documents.

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