General Play Console issues

For help with any general issues you’re having with your Google Play developer account, please fill out the form below. Our team will reply by email within two business days. At this time, we can only respond to emails sent in English, Korean, Chinese, and Japanese.

If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received.

* Required field

Email address you use to sign in to the Play Console
Please enter the name of the developer.
Please enter N/A if you don't have one.
Submitting general feedback or need help with an issue? *
Please specify:
Please enter a full description of the problem.
Include a screenshot of a Play Console page, error message, or other related files that will help describe your issue.

Please do not submit any documents or IDs with personally identifiable information. Make sure to block out/remove any sensitive information (financial and payment information, phone numbers, etc) from any documents.
This field is required.
Some account and system information will be sent to Google. We will use the information you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.
Additional info