Identity verification contact us form

Let us know via this contact form why you weren't able to submit a valid ID that matches the name on your account, or if you find any issue going through the identity verification process during registration.

At this time, we can only respond to emails sent in English.

If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received.

* Required field

First account registered on the Play Console. The account owner email address can't be changed.
Your preferred account type
Available through the original account’s Google Payments dashboard
Please enter the Google Wallet Transaction ID for Developer Account registration.
Why were you not able to submit a valid ID that matches your account information? *
Please copy & paste the contents of the failed verification email so that we can understand and guide your case faster. If it’s a technical issue, please explain detailed steps you proceeded and where it failed.
This field is required.$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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