Identity verification contact us form

Let us know via this contact form why you weren't able to submit a valid ID that matches the name on your account, or if you find any issue going through the identity verification process during registration.

At this time, we can only respond to emails sent in English.

If your developer account has been terminated or you believe your app was rejected in error, the best way to reach us is through the link in the enforcement email you received.

* Required field

First name

Last name

Account owner email address you used to set up the developer account *

First account registered on the Play Console. The account owner email address can't be changed.

Your Location *

Please select which country you are trying to verify the account for, if different from your location *

Developer Name

Developer account ID *

Your preferred account type

Transaction ID of your registration fee *

Available through the original account’s Google Payments dashboard

Please enter the Google Wallet Transaction ID for Developer Account registration.

Why were you not able to submit a valid ID that matches your account information? *

Please explain in details *

Please copy & paste the contents of the failed verification email so that we can understand and guide your case faster. If it’s a technical issue, please explain detailed steps you proceeded and where it failed.

This field is required.

Identity verification contact us form

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