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Appeal an app suspension

Suspensions count as strikes against the good standing of your Google Play Developer account. If your app is suspended, you forfeit the app’s users, statistics, and ratings. They will be restored if your appeal is granted and you submit a compliant update.

Once you file an appeal, a specialist will review your case to determine if your app is eligible for reinstatement. We encourage you to attach all necessary documentation in one appeal and refrain from submitting multiple appeals as it may delay our response time.

Note: We can only respond to appeals in Chinese, English, Japanese, or Korean at this time.

Please enter a valid email address.
Please enter the application package name.
If you received a notification for DMCA or Trademark removal, you will have to follow the instructions in the notification. We are unable to assist or comment on DMCA and Trademark removals.
In order to provide a better support experience, please tell us why you decided to file this appeal: *

After you submit an appeal, you will receive an automated response with a case number in the subject line. This means your appeal has been submitted successfully and will be reviewed by a specialist. You should receive a response from a specialist within 72 hours, though there may be additional delays during holidays.

Please do not submit an appeal that has been previously denied unless you have additional information to provide.

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