Appeal an app suspension

Suspensions count as strikes against the good standing of your Google Play Developer account. If your app is suspended, you forfeit the app’s users, statistics, and ratings. They will be restored if your appeal is granted and you submit a compliant update.

Once you file an appeal, a specialist will review your case to determine if your app is eligible for reinstatement. We encourage you to attach all necessary documentation in one appeal and refrain from submitting multiple appeals as it may delay our response time.

Note: We can only respond to appeals in Chinese, English, Japanese, or Korean at this time.

First name *

Last name *

Primary email address of your Google Play Developer Console *

Please enter a valid email address.

App package name *?

Please enter the application package name.

If your app was suspended due to Webview Spam or Intellectual Property violations, please provide verifiable documentation indicating your rights to use the content in your app.

If you received a notification for DMCA or Trademark removal, you will have to follow the instructions in the notification. We are unable to assist or comment on DMCA and Trademark removals.

Statement describing why you believe your app should be reinstated *

In order to provide a better support experience, please tell us why you decided to file this appeal: *

After checking the Developer Policy Center, I don’t think my app violates the policy stated in the notification email

The enforcement action taken on my app was too harsh

Not enough detail was provided in the notification

I have the rights or am a developer who has been granted rights to use the content that was flagged in my app

My account was terminated, but I still want to use other Google services

Other

After you submit an appeal, you will receive an automated response with a case number in the subject line. This means your appeal has been submitted successfully and will be reviewed by a specialist. You should receive a response from a specialist within 72 hours, though there may be additional delays during holidays.

Please do not submit an appeal that has been previously denied unless you have additional information to provide.

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Some will be sent to Google. We will use the information that you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.