Appeal an app removal or rejection

* Required field

App rejections or removals do not impact the standing of your Google Play Developer account. Your users, statistics, and ratings will be available once you submit a compliant app update.

For a quicker resolution, we highly encourage you to refer to the original notification email to see how you can resubmit your app without an appeal. In most cases, you can make changes to bring your app into compliance and submit your app again.

I have read the above and would still like to file an appeal or provide proof of permission. *

Once you file an appeal, a specialist will review your case to determine if your app is eligible for reinstatement. We encourage you to attach all necessary documentation in one appeal and refrain from submitting multiple appeals as it may delay our response time.

Note: We can only respond to appeals in Chinese, English, Japanese, or Korean at this time.

First name *

Last name *

Primary email address of your Google Play Developer Console *

App package name *?

Please enter the application package name.

If your app was rejected or removed due to unauthorized use of a third party’s content, please provide a document that proves you have the rights to use the content in your app.

Please do not submit any documents or IDs with personally identifiable information. Make sure to block out/remove any sensitive information (financial and payment information, phone numbers, etc) from any documents.

Statement describing why you believe your app should be reinstated *

In order to provide a better support experience, please tell us why you decided to file this appeal: *

After checking the Developer Policy Center, I don’t think my app violates the policy stated in the notification email

The enforcement action taken on my app was too harsh

Not enough detail was provided in the notification

I have the rights or am a developer who has been granted rights to use the content that was flagged in my app

My account was terminated, but I still want to use other Google services

Other

After you submit an appeal, you will receive an automated response with a case number in the subject line. This means your appeal has been submitted successfully and will be reviewed by a specialist. You should receive a response from a specialist within 72 hours, though there may be additional delays during holidays.

Please do not submit an appeal that has been previously denied unless you have additional information to provide.

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