Appeal an app removal or rejection

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App rejections or removals do not impact the standing of your Google Play Developer account. Your users, statistics, and ratings will be available once you submit a compliant app update.

For a quicker resolution, we highly encourage you to refer to the original notification email to see how you can resubmit your app without an appeal. In most cases, you can make changes to bring your app into compliance and submit your app again.

Once you file an appeal, a specialist will review your case to determine if your app is eligible for reinstatement. We encourage you to attach all necessary documentation in one appeal and refrain from submitting multiple appeals as it may delay our response time.

Note: We can only respond to appeals in Chinese, English, Japanese, or Korean at this time.

Please enter the application package name.

If your app was rejected or removed due to unauthorized use of a third party’s content, please provide a document that proves you have the rights to use the content in your app.

Please do not submit any documents or IDs with personally identifiable information. Make sure to block out/remove any sensitive information (financial and payment information, phone numbers, etc) from any documents.

After you submit an appeal, you will receive an automated response with a case number in the subject line. This means your appeal has been submitted successfully and will be reviewed by a specialist. You should receive a response from a specialist within 72 hours, though there may be additional delays during holidays.

Please do not submit an appeal that has been previously denied unless you have additional information to provide.

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