View crashes & application not responding (ANR) errors

Using the Play Console, you can view data for crashes and application not responding (ANR) errors for your apps.

Find your data

  1. Sign in to your Play Console.
  2. Click All applications All applications.
  3. Select an app.
  4. On the left menu, select Android vitals > ANRs & Crashes.
  5. Near the middle of your screen, use the filters to help you find and diagnose issues.

Crashes

You'll see all crashes collected from Android devices whose users have opted in to automatically share usage and diagnostics data. Data is available for the previous two months. For more information about how Android users opt in to share data, go to the Accounts Help Center.

If your crash data has any major changes, known as anomalies, they’ll be shown above your crash data. Anomalies are only found for deobfuscated crash stack traces, not obfuscated ones. To get notifications for anomalies found in your app, select Notification settings near the top right of the Overview page.

If your app has a high number of crashes, go to the Android Developers site for recommended solutions.

Application not responding (ANR)

If your app stops responding, users get a dialog that allows them to wait or close the app. When these dialogs appear, they're known as "Application not responding" errors (or ANRs). ANR data is only available on your Play Console.

You'll see all ANRs collected from Android devices whose users have opted in to automatically share usage and diagnostics data. Data is available for the previous two months. For more information about how Android users opt in to share data, go to the Accounts Help Center.

If your ANR data has any major changes, known as anomalies, they’ll be shown above your ANR data. To get notifications for anomalies found in your app, select Notification settings near the top right of the Overview page.

If your app has a high number of ANRs, go to the Android Developers site for recommended solutions.

Related content

For more information on the Android vitals > Overview page, go to monitor your app's stability, battery usage, and render time.

Download reports from Google Cloud Storage

You can access and download reports as CSV files from Google Cloud Storage. Reports are generated daily and accumulated in monthly CSV files.

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