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Review performance alerts

On the web version of your Google Play Developer Console, you can keep up with your app's performance via alerts.

View your alerts

  1. Sign in to your Google Play Developer Console.
  2. Select Alerts Alerts gray. When you have new alerts, the icon will be highlighted orange.

App alerts

App alerts are based on an analysis of app statistics. If an alert is specific to a dimension like device, country, or language, you may see additional details in the alert message.

Types of app alerts
Alert Description
Crashes
  • The number of crashes has significantly increased compared to the previous week.
Installs
  • New user installs have significantly decreased compared to the previous week.
Average Rating
  • The average rating of your app has significantly decreased compared to the previous week.
Uninstalls
  • App uninstalls have significantly increased compared to the previous week.
Security
  • A security vulnerability has been found in your APK. Each alert includes guidance on how to resolve the vulnerability.

Google Play Game Services alerts

If you receive a Google Play Game Services alert, it may require some action on your part.

Types of Game Services alerts
Alert Description
Detected abuse of feature
Game service rate limit exceeded for method_name
  • Your game is making a larger than normal number of game service API calls and is being rate limited for some players.
  • Learn more about detecting rate limiting to ensure game features like achievements, scores, or matches work consistently and reduce your game’s battery consumption.
Game is approaching or exceeding daily quota
  • Your game is approaching or exceeding the daily quota for game API requests.
  • The most common reason for this is calling game services APIs repeatedly. Check and manage your daily quota to avoid exceeding this limit.
Game settings not published.
  • You defined your game services settings but they are not published.
  • Publish your changes so game features and experiences will work and look as expected.
Incorrect ID used for (achievements | leaderboards)
  • This alert is shown when your game is attempting to access a game API using the wrong resource ID.
  • Calling the correct ID will make sure the game feature will show the correct player data when unlocking achievements or granting a score.
  • Learn more about setting up a leaderboard and achievements.
Duplicate images
  • This alert is shown when your game uses the same image for multiple achievements or leaderboards.
  • It's more effective to use different images to distinguish achievements and leaderboards.
Detected incorrect implementation Real-time Multiplayer or Turn-based Multiplayer: This game has implemented invitations but doesn't allow users to join a match from an invitation. This approach is discouraged because it could result in a poor user experience.

Achievements: This game has created achievements in the Developer Console but never calls the SDK's unlock methods. This approach is discouraged because it could result in a poor user experience.

Email alerts

You can be notified via email when one of your apps receives an alert. Email alerts are sent to the address listed on your Email notifications page.

Turn email alerts on or off

  1. Sign in to your Google Play Developer Console.
  2. Click Settings Settings > Email notifications.
  3. Select whether you want to receive notifications for all of your apps or some of your apps.
  4. Next to "Performance alerts," use to checkbox to choose a setting.

Note: Email alerts can be added by each user who can access your Developer Console. To turn on email alerts, each user needs to sign in and add them to their Email notifications page.

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