Feb 7, 2023

Google Pixel Watch Update - February 2023

Announcement

Hello Pixel Watch Community,

We have provided the monthly software update for February 2023. All supported Pixel Watch devices running Wear OS 3.5 will receive these software updates starting today. The rollout will continue over the next week in phases depending on carrier and device. Users will receive a notification once the OTA becomes available for their device. We encourage you to update to receive the latest software.

Details of this month’s security fixes can be found on the Android Security Bulletin: https://source.android.com/security/bulletin

Thanks,

Google Pixel Watch Support Team

Software versions

Global

Google Pixel Watch: <RWD9.220429.075>
Google Pixel Watch (JP/TW): <RWD9.220429.075.J1>

What’s Included

The February 2023 software update includes the latest security patches for Pixel Watch users.

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Device Applicability

Updates are available for all supported Pixel Watch devices.

Details

Other

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All Replies (15)

Habylab

Feb 7, 2023

That's it? Just security?

No DND sync with Pixels (or other Androids), no automatic Bedtime Mode, no automatic fitness launch, no battery saving for night mode. These are fairly standard smart watch features I feel.

Last edited Feb 7, 2023

Benjamin

Platinum Product Expert

Feb 26, 2023

Ask the assistant for a hand wash timer, that's the easiest way.

We don't know as we aren't Google employees. All we know is that it's coming

Feel free to leave feedback with your thoughts and feature requests in the pixel watch app. That goes directly to the team to review. Open pixel watch app, scroll to the bottom, tips and support, feedback.

User 10090120671791962641

Feb 26, 2023

Google product team is dead cat. Product features, marketing all scrappy.

p-r

Feb 7, 2023

Hey Google, are you ever gonna fix the massive SMS bug that's been reported since October and has over 104 replies of people complaining? Can you at least formally acknowledge it?

https://support.google.com/googlepixelwatch/thread/185411891/why-does-my-google-pixel-watch-lte-tell-me-my-phone-is-offline-when-i-try-to-send-a-text-message?hl=en

Benjamin

Platinum Product Expert

Feb 12, 2023

Sending feedback via the watch app is Google's preferred way to hear about your thoughts.

Ted 14

Feb 18, 2023

I'm having this exact same issue, it's abysmal. It's probably the #1 thing making me consider returning the watch. I got a smart watch so I can leave my phone, but I can't because the pixel watch won't let me text. Please fix this Google!

alpha13sierra

Feb 8, 2023

Another month has passed and yet no sign of actual product improvement.

DND sync functionality is essential, same goes for Automatic Bedtime mode. Blood oxygen sensor is available but unused because development is not done yet.

How can a watch be launched without these basic functions?

alpha13sierra

Feb 9, 2023

Hi Benjamin,

Thanks for the recommendation, I have submitted my feedback through the watch app.

Cheers,

Alex

Benjamin

Platinum Product Expert

Feb 9, 2023

You're welcome!

Anthony Russo

Russo

Feb 9, 2023

Bonjour,

Ça serait cool de pouvoir désactiver le capteur d'empreinte cardiaque ou de pouvoir le régler pour que celui ci d'active tout les 10 minutes ou plus ou quand on bouge plus pendant un moment comme chez la concurrence.

Merci

Benjamin

Platinum Product Expert

Feb 9, 2023

We have been told that the sensor does NOT use that much battery to make a difference.

Leave feedback with your thoughts and feature requests in the pixel watch app. That goes directly to the team to review. Open pixel watch app, scroll to the bottom, tips and support, feedback.

Glenn W. Sievert III

Feb 12, 2023

This will be the last time I give a wear device a chance. Besides the ridiculousness of having a lte device that can't text, now my stupid watch app keeps forgetting that it already has a "NEW" watch set up.

User 14925389193813842257

Feb 13, 2023

When mobile network on the Google pixel watch will work in more countries?

Benjamin

Platinum Product Expert

Feb 13, 2023

Sorry but we aren't Google employees so we don't have access to this information.

Angela Jones 7277

Feb 14, 2023

Since the update today, the lock screen continuously blinks. A few times I had a black screen. Had to search YouTube for a fix on the black screen. Google customer service number was non-working and call couldn't be completed. Google's text assistant needed my credit card info and $1 to help me. Returning to Samsung as soon as possible!

Amy Waters

Feb 14, 2023

Hi there,

My watch has had the following screen for approximately an hour. I didn't realise that it was updating until after I'd left my house, so don't have a charger with me or certainty that it'll connect to my phone's hotspot to continue. The watch won't turn off. Is there an approximate timeline for how long the update will take? And is there a way to schedule future updates rather than them be automatic?

DEB A.

Feb 15, 2023

I'm having the same issue and I held it down long enough. It's just frozen...even after all the "fixes" people suggest online. Nothing has worked. Touch screen is unresponsive. It's been stuck for 4 hours.

Benjamin

Platinum Product Expert

Feb 15, 2023

You held both the crown and the button next to it together until it reboots? Don't let go of either button until it does

Ellen Porcari

Feb 15, 2023

My watch is frozen on a screen that reads

"Wear OS system update

Preparing to update" since yesterday.

I can't do anything. Help?

Benjamin

Platinum Product Expert

Feb 15, 2023

To force a reboot, hold the crown and the button right next to the crown together until the watch reboots. Don't let go of either button until the watch reboots, no matter what comes up on the screen. After the reboot, disconnect from BT and connect to wifi, that will download the update quicker.

Last edited Feb 15, 2023

Zach Bird

Feb 22, 2023

EXTREMELY disappointed Google customer here. The support around this watch is absolute garbage. I've been trying to address my hardware case for nearly a week. Senior Support refuses to call me back.

What kind of company releases a product that they're incapable of supporting? I have so many google products and its absolutely disheartening to be treated this way as a consumer. I am now considering changing internet providers, phone, etc to move away from Google. I really used to love their products but this experience has been absolutely awful. Zero accountability from google has absolutely demolished my trust in the brand.

Benjamin

Platinum Product Expert

Feb 22, 2023

Do you have a case number?

Gareth Evans 2471

Mar 1, 2023

My watch has stopped charging after the last update. Has happened previously then worked after a day or two but it's been 4 days now. I've tried different sockets but no luck. I don't know if it's the charger or the watch. Has anyone else experienced this issue.

Last edited Mar 2, 2023

Gareth Evans 2471

Mar 2, 2023

Sorry I wrote phone in my post but meant watch, I've now corrected. Yes I have tried a different wall adaptor, a usb-c wall plug and my computer. None work. I don't have another puck and would prefer not to buy one in case it's not the charger that's at fault.

Benjamin

Platinum Product Expert

Mar 2, 2023

Contact pixel watch support here: https://support.google.com/googlepixelwatch/gethelp

Keep going in the troubleshooting process until you reach the option to call or chat.

User 6558170255920279173

Mar 5, 2023

i still didnt get the fall detection on my watch yet

Joe Ellett

Gold Product Expert

Mar 6, 2023

Fall detection is separate from the February update. I got the February update nearly a month ago but am still waiting for Fall Detection. Google only announced availability of fall detection six days ago so you and I have at least another week to wait if we happen to be near the back of the queue.

Update: Received fall detection March 9.

Last edited Mar 11, 2023

User 17365671669365003049

Mar 11, 2023

I received fall detection update today (2023-03-11). Ottawa Canada

Last edited Mar 11, 2023

Glenn W. Sievert III

Mar 12, 2023

I wouldn't mind the fact that the watch factory resets itself every couple of weeks except that when it does I have to go through the process of disabling the notifications I don't want going to my watch. Thanks Google, thanks for deciding to enable notifications from every app on my phone. Every single app. SO DUMB! F.U.G.

Benjamin

Platinum Product Expert

Mar 12, 2023

Leave feedback with your thoughts and feature requests in the pixel watch app. That goes directly to the team to review. Open pixel watch app, scroll to the bottom, tips and support, feedback.