If your old device had an inactive eSIM profile which was never deleted, you may experience problems with your current LTE activation. To fix this:
- Fully charge and power on your Google Pixel Watch.
- On your Google Pixel Watch, swipe down, then tap Settings
.
- Tap Connectivity
Mobile
SIM status.
- If there is an existing eSIM profile, reset the eSIM:
- Go to Settings
Connectivity
Mobile.
- Go to Advanced
Reset eSIM.
Tip: Some operators may require that you call to reactivate the eSIM.
- Go to Settings
- If you have recently set up a device with LTE and can't connect to the network, try restarting your device:
- Press and hold the crown.
- Select Restart.
- Check if your device will connect to the LTE network.
If you have enabled a mobile plan on your Pixel Watch LTE, you may not be able to connect to the mobile network. This happens when your watch is not paired with your phone. To fix this, restart your Pixel Watch:
- On your Google Pixel Watch, swipe down, then tap Settings
.
- Tap System
Restart.