Notification

For assistance with Fitbit health and fitness features on your Google Pixel Watch, including heart rate and heart health, exercise, and sleep, visit help.fitbit.com

Steps to take before you sell, give away or trade in your Google Pixel Watch

Use these steps to remove your personal information from your Pixel Watch before giving the watch to its new owner. We also recommend that you delete your eSIM from your watch to avoid access to your texts and phone calls. Erasing your eSIM is similar to removing a physical SIM from your phone.

Note: After you have erased the eSIM, make sure that your watch plan is cancelled.

Before you sell, give away or trade in your Pixel Watch

Step 1: Back up your Pixel Watch data

Back up your existing watch

Before you make any changes, we recommend backing up your existing Pixel Watch so that the settings and other data are saved.

Note: Backup can take up to a few days to be completed so make sure that you back up your watch a few days before you begin the transfer process.

  1. Make sure that your watch is connected to Wi-Fi and place your watch on its charger.
  2. On your phone, open the Google Pixel Watch app Google Pixel Watch.
  3. Tap Google and then Backup and then Turn on.

Step 2: Use either the app or the watch to delete your data and eSIM from the watch

Use the app to delete your data

  1. Keep your phone and watch close together.
  2. On your phone, open the Google Pixel Watch app Google Pixel Watch.
  3. Go to Settings and then Watch and then Settings and then System and then Disconnect and reset.
  4. Select Erase eSIM and then Confirm .
  5. Tap Reset watch.

Use the watch to delete your data

  1. Fully charge and power on your Google Pixel Watch.
  2. On Google Pixel Watch, swipe down and then tap Settings .
  3. Tap System and then Disconnect and reset.
  4. Select Erase eSIM and then Confirm .

Step 3: Connect and restore your backed up data to a new watch

Connect a new watch to your phone

  1. On your phone, open the Google Pixel Watch app Google Pixel Watch.
  2. If you've had a previously paired watch, scroll up and tap the two watches icon called Show my devices and then Add watch.
  3. When you set up the Google Pixel Watch, select the backup that you want to restore.
  4. If you had a passcode on your old Pixel Watch, enter it on your new watch.
  5. Keep your new watch on its charger and tap OK. Your new watch will automatically restore the apps, data, settings, watch face and tiles that were set on your old watch.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Main menu
14237299541735503381
true
Search Help Centre
true
true
true
false
false