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For assistance with Fitbit health and fitness features on your Google Pixel Watch, including heart rate and heart health, exercise, and sleep, visit help.fitbit.com

Fix a Google Pixel Watch that won't charge

If your Pixel Watch battery is not charging or not holding a charge after you've followed the steps to Charge Google Pixel Watch, try these fixes.

Step 1: Check remaining battery power

Check how much charge your Pixel Watch has at any given time.

  1. On your Google Pixel Watch, swipe down.
  2. Find the battery level next to Settings .

Tip: When your watch is turned off and has been charging for at least 10 to 30 minutes, press the crown to check charging status.

Time on Charger

(Pixel Watch 2)1

Time on Charger

(Pixel Watch)2

Percent Charged

~30 Minutes

~45 Minutes 50%
~43 Minutes ~75 Minutes 80%
~75 Minutes ~110 Minutes 100% fully charged

Step 2: Confirm that you're using a compatible charger

Pixel Watch: If you're using another smartwatch's charging cable or Pixel phone reverse wireless charging, your watch won't charge. You may receive a notification to indicate this.

Charge the watch using only the USB-C magnetic wireless charger that comes with your watch purchase.

Pixel Watch 2: Charge the watch using only the USB-C fast charging cable that comes with your watch purchase.

Step 3: Confirm there is a connection to the charger

You'll receive a notification if your watch isn't placed correctly on the charger.

  1. Remove the watch from the charging dock entirely.
  2. Set the watch back down on the dock.
    Note: For Pixel Watch 2, the watch will only fit on the dock in one way. Your watch won't charge if it's placed on the dock in the wrong direction. Make sure the back of the Watch is clean and the charging pins are not stuck or damaged.
  3. Once the percent charged is visible on the watch screen, you'll know the issue is resolved.

Step 4: Update your Pixel Watch firmware

Make sure to Update your Pixel Watch firmware.

Step 5: Check the watch face screen for signs of charging

Tip: If the watch hasn't been charged in more than a day, it may take longer than usual for the charging screen to appear on the watch.

Pixel Watch

  1. If your watch won't display anything on the screen once you've made sure it's properly seated on the correct charger, let your watch charge for 10 more minutes.

  1. Wait about 1 minute. The face of the watch screen should display a lightning bolt icon like the example below:

  1. Wait about 2.5 minutes. The face of the watch screen should display a low percentage amount like the example below.

  1. After 5-15 minutes of charging, long press the crown on the side of the watch face to turn the watch on and the white "G" icon will appear on the screen.

  1. After 7-16 minutes the color "G" icon will appear indicating the watch is booting up and will continue to charge successfully.

Pixel Watch 2

  1. If your watch won't display anything on the screen once you've made sure it's properly seated on the correct charger, let your watch charge for 10 more minutes.

  1. Wait about 8 seconds. The face of the watch screen should display a lightning bolt icon like the example below:

  1. Wait about 35 seconds. Press the crown on the side of the watch face to display a low percentage amount like the example below.

  1. After 7 minutes the color "G" icon will appear indicating the watch is booting up and will continue to charge successfully.

Step 6: Turn off the Battery Defender feature

Battery Defender is a battery protection feature on Pixel Watch that helps extend the battery's lifespan by automatically pausing your watch from charging if it's been on the charger for 4 or more days. This prevents the battery from being fully charged for too long, which can lead to premature battery degradation. If the battery percentage remains at 80% regardless of how long it's been charging for, you may receive a notification on your screen letting you know Battery Defender is on.

To charge your watch past 80%, remove the watch from the charger and then reset it back down on the magnetic charging dock. This will shut off Battery Defender and allow the watch to fully charge.

1 Fast wired charging rate (up to 2.5 watts) is based upon use of the USB-C® Fast Charging Cable plugged into a wall outlet with 30W adapter. Actual results may be slower. Charging speed depends upon many factors, including battery age and ambient temperature. Adapters sold separately.

2 Based on use of in-box charger with 18W adapter plugged into a wall outlet. Actual results may be slower. Adapters sold separately. Charging speed based on testing with fully drained device batteries. Charging testing in mid-2022 on pre-production hardware and software using default settings with the device powered on. Charging speed depends upon many factors including usage during charging, battery age, and ambient temperature.

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