For assistance with Fitbit health and fitness features on your Google Pixel Watch, including heart rate and heart health, exercise, and sleep, visit

Fix phone call and text message issues on Pixel Watch

If you have trouble with sending and receiving messages or calls, make sure that you have the requirements needed to Make and receive phone calls and SMS texts on Pixel Watch.

Can't make outgoing phone calls

Both the Pixel Watch LTE and Pixel Watch Wi-Fi can make outgoing phone calls. If you have an LTE carrier plan, you can make calls without your phone nearby while the Pixel Watch Wi-Fi version must be connected to Bluetooth to make a call.

  1. Confirm that all steps were fully completed during setup.
  2. Check your connection to Bluetooth and Wi-Fi or LTE.

Follow the instructions below to confirm that your watch is connected:

Google Pixel Watch LTE: Verify that you have a cellular watch

  1. On Google Pixel Watch, swipe down and then tap Settings .
  2. Tap Connectivity and then Mobile.

If you don't see a Mobile setting, your watch does not support cellular service. You must have Google Pixel Watch LTE to get cellular service on your watch. You must use the same carrier for watch and phone service.

Google Pixel Watch Wi-Fi: Verify that you are connected to Bluetooth and Wi-Fi

  1. On Google Pixel Watch, swipe down and then tap Settings .
  2. Tap Connectivity and then Bluetooth and then turn on Bluetooth.
  3. Swipe right to go back a menu and tap Wi-Fi and then turn on Wi-Fi.

Can't send or receive SMS/MMS messages

Note: Google Pixel Watch syncs texts with your phone so your connected phone must be online.

Not receiving notifications for missed calls

you have missed calls that you haven't gotten notifications for, make sure that you're not muting call notifications.

  1. On Google Pixel Watch, swipe down from the top of the screen.
  2. Make sure that the modes that mute notifications are turned off.

Was this helpful?

How can we improve it?
Clear search
Close search
Google apps
Main menu