Safety, warranty and regulatory guide for Google Pixel Tablet and Charging Speaker Dock

Where to find product information

Safety warnings

Proper handling and usage

Service and support

Regulatory information

Limited warranty

Where to find product information

This guide includes the basic safety guidelines in the printed safety and warranty booklet that comes enclosed with your Google Pixel Tablet and Charging Speaker Dock. It also includes additional safety, regulatory and warranty information about the tablet and dock.

Safety, and regulatory information: g.co/pixeltablet/reg or Settings and then About tablet and then Safety and regulatory manual

Warranty details for your country of purchase, including instructions for making a claim: g.co/devicewarranty.

Electronic regulatory labels (and specific absorption rate (SAR) values) for your device: Settings and then About tablet and then Regulatory labels

Eco-design (energy performance) information: g.co/ecodesign

Product help: g.co/pixeltablet/care

Safety warnings

Caution WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR GOOGLE PIXEL TABLET AND ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

Handling

Handle your tablet, dock and accessories with care. You may damage the device or any included batteries or accessories if you disassemble, drop, bend, burn, crush or puncture your device. Make sure that you gently detach the tablet when it is docked. Do not use a tablet, dock and accessories with a damaged enclosure, a cracked screen or some other form of physical damage. Using a damaged tablet, dock and accessories may cause overheating or injury. Do not expose your devices to liquids, which can cause a short circuit and overheating. If any of your devices get wet, do not attempt to dry them using an external heat source.

Tablet, dock and the accessories are designed to operate in a dry, indoor environment. Your devices work best in ambient temperatures between 0° and 35°C (32° and 95°F), and should be stored between ambient temperatures of -20° and 45°C (-4° and 113°F). Do not expose your devices to temperatures above 45°C (113°F), such as on a car dashboard or near a radiator, as this may damage the devices, overheat the battery or pose a risk of fire. Keep your devices away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place, and do not use it until it has cooled. Your products are designed to work best at an altitude of up to 5,000 m (16,404 ft).

Use of your tablet in certain modes, such as gaming, taking videos, using a torch setting, or virtual reality or augmented reality features, can cause it to generate more heat than it would under typical operating conditions.  This may cause your tablet to operate in a reduced-power mode or temporarily shut down. Use extra care when operating the device in these modes.  For more information on risks associated with prolonged heat exposure, please refer to the prolonged heat exposure section below.

Repair and service

Do not attempt to repair your tablet, dock and accessories yourself. Disassembling the device may cause injury or damage to your device. Contact customer service if the product is not working properly or has been damaged. For more information, visit g.co/pixeltablet/care.

Charging

Make sure that the charging dock, power adaptor and tablet are well ventilated when in use or charging. Using damaged cables or power adaptors, or charging when moisture is present, can cause fire, electric shock, injury or damage to the devices or other property. Ensure that the charging pins are free of moisture or debris prior to docking. Do not charge your tablet when it’s wet. Avoid charging your device in direct sunlight.

When charging the device, make sure that the power adaptor is plugged into a power socket near the device and is easily accessible. Do not force the power adaptor and other plugs into a power socket if space is not sufficient to accommodate both. When disconnecting the power adaptor from a power socket, pull on the adaptor, never on the charging cable. Do not twist or pinch the cable, and do not force a connector into a port. Follow the instructions if you receive a message while charging that instructs you to unplug the power adaptor or detach from the dock. Before attempting to charge again, make sure that both the power adaptor, cable connector and the device's charging port are dry and clear of any objects.

Do not place metallic or magnetic objects on the exposed pins of the dock and tablet when it is docked, as this could cause heating of the object or device.

The Charging Speaker Dock comes with an AC adaptor that has appropriate certifications.

Charge your tablet with a USB-C PD-compliant charger or compatible charging accessories available on the Google Store or at Google authorised resellers (look for Google’s 'Made For' badge). The AC adaptor must be certified with a limited power source output per IEC 60950-1 and/or classified PS2 per IEC 62368-1, rated: 5 Volts DC, maximum 3 Amp; 9 Volts DC, maximum 2 Amp; or both. Failure to use compatible charging accessories can cause fire, electric shock, injury or damage to the device and the accessories.

Prolonged heat exposure

The tablet, dock and its power adaptor generate heat during normal operation and comply with applicable surface temperature standards and limits.  Avoid prolonged skin contact when the device is in use or charging because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adaptor, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

Child safety

This device is not a toy. Your devices may contain (or may come with) small parts, plastic, cables, glass or metal elements, and parts with sharp edges that may cause an injury, or create a choking or strangulation hazard. Children have been strangled on cords and cables. Keep the device and its accessories, including cords and cables, out of the reach of children (more than 0.9 metres (3 feet) away) and do not allow them to play with the tablet and its accessories. They could hurt themselves or others, or could accidentally damage the devices. Seek medical attention immediately if small parts are swallowed or injury occurs.

Hearing loss

Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones.

Battery

This tablet contains a rechargeable lithium-ion battery, which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Contact Google or a Google-authorised service provider to replace the battery.  For contact information, visit g.co/pixeltablet/contact. Replacement by non-qualified professionals can damage your device. Improper replacement or use of a non-qualified battery may present a risk of fire, explosion, leakage or other hazard. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat and/or other hazards.

Disposal, transportation and recycling

Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion and/or other hazards. Do not open, crush, heat above 45°C (113°F) or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram.

Environmental restrictions

To prevent damage to your tablet and dock parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp or dirty environments, or near magnetic fields.  Keep it away from heat sources and out of direct sunlight. Do not leave your devices inside a vehicle or in places where the temperature may exceed 45°C (113°F), such as on a car dashboard, window sill, near a heating vent or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the devices, overheat the battery, or pose a risk of fire or explosion.

Radio frequency exposure

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves, and is designed and manufactured not to exceed the applicable emission limits for exposure to radio frequency (RF) energy.

In the countries where the Specific Absorption Rate (SAR) limit is 1.6 W/kg averaged over one gram of tissue, the highest SAR values for this device type are 1.14 W/kg when used against the body with no separation. In the countries where the Specific Absorption Rate (SAR) limit is 2.0 W/kg averaged over ten grams of tissue, and 4.0 W/kg averaged over one gram of tissue for use against the limb, the highest SAR values for this device type are 0.56 W/kg when used against the body with no separation and 2.16W/kg for use against the limb  with no separation.

You can find the SAR values applicable to each of those jurisdictions on your tablet: Settings and then About tablet and then Regulatory labels.

To reduce exposure to RF energy, use a hands-free option, such as the built-in speakerphone, the supplied headphones or other similar accessories. Ensure that device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.

You can find additional information about SAR on the following pages:

fcc.gov
icnirp.org
ec.europa.eu
dot.gov.in

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves, and is designed and manufactured not to exceed the applicable emission limits for exposure to radio frequency (RF) energy.

Radio-frequency interference

Observe rules that prohibit the use of wireless technology (e.g. mobile data or Wi-Fi). Your device is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment. For example, while flying in an aircraft or immediately before boarding, use your wireless device only according to instructions provided by the airline. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation or be illegal. You may be able to use your device in aeroplane mode.

Ultra-wideband (UWB)

When the use of ultra-wideband is prohibited in your region, such as while in an aircraft, ultra-wideband can be turned off by turning on aeroplane mode. To turn on aeroplane mode, open Quick Settings and tap aeroplane mode. To turn off aeroplane mode, go to Settings ​​and then Network and Internet and then Aeroplane mode.

Medical device interference

Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the tablet, accessories and their chargers at a safe distance away from the medical device. If you have questions about using your Google device with or near your medical device, consult your healthcare provider before using your tablet and accessories. If you suspect that your tablet and accessories are interfering with your medical device, turn off your Google device and consult your doctor for information specific to your medical device.

Hospitals

Switch off your wireless device when requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with sensitive medical equipment.

Skin irritation

Some people may experience reactions to materials, such as nickel, found in items that are in extended contact with the skin. Stop using the device and consult a doctor if you experience skin irritation in locations that are in frequent contact with the device.

Medical conditions

A small percentage of users may experience headaches, seizures, blackouts, eye strain, fatigue or dry eyes that are triggered by visual stimuli, such as flashing lights or bright patterns, or use of electronics with displays. Those symptoms can be experienced by people who have never previously experienced such issues. If you have a history of seizures, blackouts, epilepsy, a medical condition, or experience discomfort that you believe could be affected by your tablet, consult with a doctor before using your device. Stop using your tablet immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your tablet (for example, headaches, blackouts or seizures).

Musculoskeletal disorders

Repetitive activities, such as typing, tapping or swiping on the screen of your tablet, may cause discomfort in your fingers, hands, wrists, arms, shoulders or other parts of your body. If you experience any discomfort from such activities, stop using your tablet and consult your doctor.

Proper handling and usage

Follow these guidelines when using, storing or cleaning your tablet, dock and accessories:

Operating temperature

Do not use or charge the tablet, dock and accessories at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviours while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

Care and cleaning

Unplug the tablet, dock and power adaptor before cleaning, during lightning storms, or when unused for extended periods of time. Do not clean your tablet while it is charging as this may cause injury or damage to your device. Avoid solvents and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder or other chemical agents (such as benzene) to clean the tablet or accessories.

Exposure to makeup, chemicals and dyed materials such as denim can stain light-coloured devices and cases.

To clean your tablet and dock we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust, and a slightly damp (not wet) cloth for colour transfers, such as from makeup or a new pair of jeans. For stains and grime, use screen wipes or glasses cleaner on the screen, and ordinary household soap or bleach-free cleaning wipes on the back and sides.

To clean your tablet's silicone case, remove your tablet from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives or cleaners containing hydrogen peroxide to clean the case.

To disinfect your tablet, including your screen, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Do not use wipes that contain bleach. For additional care and cleaning instructions, visit g.co/pixeltablet/care.

Not dust- or water-resistant

Your tablet, dock, device charger and other accessories provided with your device are not dust- or water-resistant. Liquid damage voids the warranty. Do not expose your tablet, dock, device charger or other accessories to liquids or to dust, which can cause a short circuit and/or overheating.

Service and support

Unauthorised repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorisations. Tablet and dock should only be repaired by Google or a Google authorised service provider. Contact customer service for authorised service. If you send your tablet and/or dock in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.  Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data then the repair or replacement may result in loss of the data. For online help and support, visit g.co/pixeltablet/help.

Regulatory information

Regulatory information, certification and compliance marks specific to Pixel tablet can be found on your tablet under Settings and then About tablet and then Regulatory labels and on the surface of your tablet and dock.

EMC compliance statement

Important: This device and its power adaptor have demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions and other electronic devices.

Regulatory information: United States

FCC regulatory compliance

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

  1. These devices may not cause harmful interference.
  2. These devices must accept any interference received, including interference that may cause undesired operation.

UWB devices may not be employed for the operation of toys. Operation on board an aircraft, a ship or a satellite is prohibited.

Pixel Tablet: GTU8P
Charging Speaker Dock for Pixel Tablet: GMD6J

Product name
Pixel Tablet with Charging Speaker Dock

US responsible party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/pixeltablet/contact

Regulatory information: Canada

Industry Canada, Class B

This device complies with ICES-003 Class B limits.

Cet appareil est conforme aux limites de la norme ICES-003 pour appareils de classe B.

Your device complies with ISED licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

  1. L'appareil ne doit pas produire de brouillage, et
  2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Regulatory information: UK

UK compliance notice

Hereby, Google LLC declares that radio equipment type: GTU8P and GMD6J is in compliance with Radio Equipment Regulation 2017. The full Declaration of Conformity may be found at g.co/pixeltablet/conformity.

Restrictions or requirements under the Radio Equipment Regulations 2017

The device is restricted to indoor use only when operating in the 5,150 to 5,350 MHz frequency range in the UK.

The UWB should be for indoor use, or if it is used outdoors, it is not attached to a fixed installation, a fixed infrastructure or a fixed outdoor antenna.

Information on frequency bands and wireless output power

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Frequency Power
Wi-Fi 2,400–2,483.5 MHz < 20 dBm
Wi-Fi 5,150–5,350 MHz < 23 dBm
Wi-Fi 5,470–5,725 MHz < 23 dBm
Wi-Fi 5,725–5,850 MHz < 23 dBm
Bluetooth: 2,400–2,483.5 MHz < 20 dBm
UWB (6,489.6 MHz, 7,987.2 MHz) < -6 dBm/50 MHz

Specific Absorption Rate (SAR) information

Pixel Tablet complies with radio frequency specifications when used against the body with no separation, limited to 2 W/kg averaged over 10 grams of tissue.

For Pixel Tablet, the highest Specific Absorption Rate (SAR) values reported for this device type are Body: 0.56 W/kg.

Radio-frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

RoHS compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, evaluation, authorisation and restriction of chemicals, statutory instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.

UK Waste Electrical and Electronic Equipment Regulations; Waste Batteries and Accumulators Regulations; Batteries and Accumulators (Placing on the Market) Regulations

The WEEE symbol to the left means that according to local laws and regulations your product and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling.

The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

Regulatory information: EU

EU compliance notice

Hereby, Google LLC declares that radio equipment type: GTU8P and GMD6J is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full Declaration of Conformity may be found at g.co/pixeltablet/conformity.

Restrictions or requirements under directive 2014/53/EU

The device is restricted to indoor use only when operating in the 5,150 to 5,350 MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK(NI), CH, IS, LI, NO, TR.

The UWB device should be for indoor use, or if it is used outdoors, it is not attached to a fixed installation, a fixed infrastructure or a fixed outdoor antenna in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK(NI), CH, IS, LI, NO, TR.

Information on frequency bands and wireless output power

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Frequency Power
Wi-Fi 2,400–2,483.5 MHz < 20 dBm
Wi-Fi 5,150–5,350 MHz < 23 dBm
Wi-Fi 5,470–5,725 MHz < 23 dBm
Wi-Fi 5,725–5,850 MHz < 23 dBm
Bluetooth: 2,400–2,483.5 MHz < 20 dBm
UWB (6,489.6 MHz, 7,987.2 MHz) < -6 dBm/50 MHz

Radio-frequency interference

Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

Specific Absorption Rate (SAR) information

Pixel Tablet complies with radio frequency specifications when used against the body with no separation, limited to 2 W/kg averaged over 10 grams of tissue, and against the limb with no separation, limited to 4 W/kg, averaged over 10 grams of tissue.

For Pixel Tablet, the highest Specific Absorption Rate (SAR) values reported for this device type are Body: 0.35 W/kg, Limb: 2.16 W/kg.

Waste Electrical and Electronic Equipment (WEEE) Directive and battery directive

The WEEE symbol above means that according to local laws and regulations your product and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling.

The separate collection and recycling of your product, its electrical accessories and its battery(ies) will help conserve natural resources, protect human health and help the environment.

RoHS compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, EC No. 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.

Regulatory information: Australia

The device is restricted to indoor use only when operating in the 5,150–5,350 MHz frequency range to reduce the potential for harmful interference to co-channel mobile satellite systems.

Ultra-wideband transmitters must not be operated within a nominated distance from specified Australian radio-astronomy sites. For further information about nominated distance, please refer to the Radiocommunications (Low Interference Potential Devices) Class Licence 2015 published by the Australian Communications and Media Authority.

Regulatory information: Japan

When operating in 5 GHz (W52/W53), the device is restricted to indoor use only (except to communicate to high-power radio).

This is Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow the instructions in the instruction manual.

VCCI VCCI-B

Limited warranty

The limited warranty is available at g.co/devicewarranty.

© 2023 Google LLC. All rights reserved.

Pixel, G logo, Google, and related marks and logos are trademarks of Google LLC.

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