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Audio Cutting Out
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Brand new with firmware 550 on a Pixel XL 4 the audio cuts out for a few seconds. The right side seems to cut out first within a second left side cuts out as well. This happens on a 1 minute 50 second interval give or take 10 seconds. 

This is incredibly disappointing. Spending almost $200 on second generation earbuds that cannot even play audio reliably. Did anyone at Google test them for more than one minute before they starting selling them?
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Hi Remington,
 
I'm sorry that you're having a poor experience with your Buds. While this does appear to be a fairly widespread problem based on the number of users posting about it here, it does seem like many more users are not affected. This isn't a universal problem from what I can tell. For whatever it's worth, I've not encountered any of these problems with the Buds I purchased back in April, but the cutouts do happen regularly with the ones I recently purchased for my wife.
 
It certainly still quite serious, though, so I'd encourage you to reach out to support to see if an RMA or refund might be in order:
 
Cheers,
John
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I am having the same issue - brand new pair of pixel buds 2 updated to latest firmware but still experiencing significant bluetooth connectivity issues.
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Buds are useless. 550 update useless. Horrible cut out.
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I bought these when they first came out.  Had them replaced by Google Support.  Still an issue.  Waited all this time and still having the exact same issues with latest firmware.  My son bought a brand new pair for himself in another state and same damn issue!!  Time to reach out to Reuters.
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