Notification

Due to the latest device launch we are expecting higher than normal contact volume. Check if your question is already answered here

Report fake Google Pixel Buds

What is a fake or counterfeit? Counterfeit Google hardware products are products that include — on the device and/or packaging — a trademark or logo that is identical or nearly identical to a Google-owned trademark or logo. Counterfeits mimic the brand features of authentic products in an attempt to pass themselves off as a genuine.

How you can tell if a product is fake:

  • Trademarks aren’t appearing correctly

  • Device isn’t working properly

If you suspect the product you purchased or saw online is fake, please complete the form below.

* Required field

Complete form

You're currently signed in as
If this isn't the account associated with your issue, please switch accounts.

Photos of the product and its packaging, screenshot of listing, etc.

Check here if you would be willing to provide us with additional details as we investigate this case.
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
Additional info
Search
Clear search
Close search
Main menu
1788460758012586519
true
Search Help Center
true
true
true
true
true
5035777
false
false
false