Diagnostic and other data collected on Google Pixel Buds

Diagnostics

We are constantly looking to improve the experience that you have with Pixel Buds. The Google Pixel Buds app reports information about how you use the app and headphones. This data evaluates reliability, usability and feature use.

Pixel Buds periodically perform brief, local acoustic self-checks. This calibrates audio quality and detects hardware issues regardless of your usage and diagnostics settings.

Specifically, the Google Pixel Buds app collects and reports anonymised data about how you use the headphones, including:

• Information about gestures that you may use (increasing volume, decreasing volume, answering calls, ending calls)
• Bluetooth^® connection and disconnection events
• Crash events.
• Additional diagnostic and usage data

To disable sending this diagnostic data, you can untick the 'Send diagnostics' tick box when you first set up the device or turn it off in your Google Pixel Buds settings.

1. Based on your device, you can change the settings for your earbuds in different ways:

   • On a Pixel phone with Android 10+: Go to Settings  Connected devices  tap Settings  by the name of your paired Pixel Buds.
   • On other Android devices: Open the Google Pixel Buds app .
2. Tap More settings About.
3. Turn off Send diagnostics.

Tip: Turning off 'Send diagnostics' won't affect your Google Assistant settings

Data

All data is handled in accordance with Google's privacy policy.

For more details on how Google handles your data sent to the Google Assistant, go to the Assistant privacy page.

For more details on what information Google collects and why, go to the Google Safety Centre.

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