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Due to the latest device launch we are expecting higher than normal contact volume. For help setting up your new Pixel Buds, review our setup guide. For general troubleshooting, explore other support articles here.

Reset your Google Pixel Buds

Important: Google Pixel Buds Pro 2 or Pixel Buds 2a acquired from a previous owner or reseller needs to be reset to transfer ownership to you. This is necessary for the Find Hub network to find or track your Pixel Buds Pro 2 or 2a.

Resetting your Pixel Buds and their case resets all settings. This includes the device name and your preferences for enabling and disabling features. For Pixel Buds Pro 2 and Pixel Buds 2a, this also resets the ability to locate them using Find Hub.

For previously owned or refurbished Pixel Buds Pro 2 and Pixel Buds 2a, a reset is mandatory to transfer ownership and enable Find Hub tracking.

  1. Go to your device’s Bluetooth settings and forget Google Pixel Buds.
  2. Plug the charging case into a power source with a USB-C® cable.
  3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open.

    Tip: If buds aren't placed correctly in the charging case, the reset process won't begin.

    Store & charge your buds

  4. On the back of the case, press and hold the pairing button for 30 seconds. Leave the charging case open the entire time.
  5. When the earbuds status light stops bouncing and turns off, let go of the pairing button.
    • For Google Pixel Buds, this is the light inside the opened case.
  6. Check the earbuds status lights.
    • During the reset process: The status light will blink orange and white.
    • After the reset process: The status light will bounce white again. This means your Pixel Buds have been reset and are ready for pairing with your devices.

Google, Pixel, G logo, and related logos and marks are trademarks of Google LLC.

USB-C® is a registered trademark of USB Implementers Forum.

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