Important: Google Pixel Buds Pro 2 or Pixel Buds 2a acquired from a previous owner or reseller needs to be reset to transfer ownership to you. This is necessary for the Find Hub network to find or track your Pixel Buds Pro 2 or 2a.
Resetting your Pixel Buds and their case resets all settings. This includes the device name and your preferences for enabling and disabling features. For Pixel Buds Pro 2 and Pixel Buds 2a, this also resets the ability to locate them using Find Hub.
For previously owned or refurbished Pixel Buds Pro 2 and Pixel Buds 2a, a reset is mandatory to transfer ownership and enable Find Hub tracking.
- Go to your device’s Bluetooth settings and forget Google Pixel Buds.
- Plug the charging case into a power source with a USB-C® cable.
- Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
Tip: If buds aren't placed correctly in the charging case, the reset process won't begin.
- On the back of the case, press and hold the pairing button for 30 seconds. Leave the charging case open the entire time.
- When the earbuds status light stops bouncing and turns off, let go of the pairing button.
- For Google Pixel Buds, this is the light inside the opened case.
- Check the earbuds status lights.
- During the reset process: The status light will blink orange and white.
- After the reset process: The status light will bounce white again. This means your Pixel Buds have been reset and are ready for pairing with your devices.
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