Clean your Google Pixel Buds

When you clean your Pixel Buds, it's important you follow this guidance to avoid damage. Cleaning your earbuds regularly ensures better audio quality, consistent charging, and successful automatic updates.

As you use your Pixel Buds, you'll occasionally get a reminder notification to clean your earbuds. Learn more about notifications from your Pixel Buds.

Important:

• Do not use chemical detergents, powders, or other chemical agents, such as alcohol or benzene, to clean the earbuds or the charging case.

• Do not clean the earbuds or the charging case while they're charging.

How to clean your Google Pixel Buds 2a and Pro 2

Clean the mesh

Important:

• The cleaning steps for the microphone mesh only apply to the Pixel Buds Pro 2.
• To clean the Pixel Buds 2A microphone mesh:
  1. Use Blutak putty.
  2. With one hand, hold the earbud.
  3. Slightly press Blutak putty against the microphone mesh opening with your other hand 3 times.
     • Try to stick and remove the earwax contamination with each attempt.

While preventing damage to the Pixel Buds, use micellar water to carefully deep clean the following:

1. Microphone mesh(Only for Pixel Buds Pro 2)
2. Rear vent mesh
3. Snout mesh (remove the ear tip)

Recommended materials:

• Micellar water (can be purchased online or in any local stores)
• Extra soft toothbrush
• Two cups

Tip: Use regular tap water if micellar water isn’t available.

Do not use:

• Detergent
• Sprays
• Alcohol
• Cleaning methods while charging

Cleaning steps:

1. Pour regular water or micellar water into a cup, enough to dip your toothbrush.
2. Dip the toothbrush in regular water or micellar water and swish to saturate the bristles. Hold your earbud, then brush the mesh in deep circular motion for 15 seconds.
   
3. Blot the earbud on a paper towel to dry the earbud mesh. Repeat steps 2 and 3 twice.
4. Dip your toothbrush in regular water or micellar water. Swirl your toothbrush to clean earwax from the bristles.
   
5. Brush the mesh one last time with deep circular motions for 15 seconds.
6. Blot the earbud on a paper towel and air dry for up to 2 hours to ensure it's fully dry.
   

Clean the charging case

Important: The Google Pixel Buds A-series case isn't water resistant.

1. Use a soft, dry, lint-free cloth to gently clean the exterior of the charging case. Clean the case's charging contacts with a cloth or swab to remove debris and ensure that earbuds reliably charge and update successfully.
2. If necessary, you can apply water with a damp, lint-free cloth to gently remove scuff marks on the exterior of the charging case. To avoid damage, avoid getting moisture into any openings, like the USB-C® port.
   • Do not use any liquid, including water, to clean the inside of the charging case.

Clean the earbuds

1. Use a soft, dry, lint-free cloth to gently clean the earbuds, including the charging contacts.
2. When you clean the earbuds, remove the eartips and carefully remove any earwax or lint around and inside the eartip and mesh area of the snout. A clean snout and mesh area will ensure that sound quality and volume aren't negatively impacted.
3. If necessary, you can apply water with a damp, lint-free cloth or cotton swab to gently remove built-up material or scuff marks. To prevent damage, avoid getting moisture into any openings.
4. Reattach the eartips and make sure they are firmly attached to the earbuds again. Wipe the earbuds and their charging contact area dry when putting them back into the charging case.

Give your ears a rest

If you experience any discomfort or irritation, such as redness, soreness, tingling, numbness, burning or stiffness, remove your device and give your ears a break. If symptoms persist, contact our customer support and consider contacting a dermatologist.

Skin sensitivities to materials

If you have eczema, allergies, asthma or other skin sensitivities, you may be more likely to experience skin irritation from a wearable device. If you have skin sensitivities, be aware that our products may contain the following materials:

• Nickel: Our products may contain a small amount of nickel that falls below the strict restrictions set by the European REACH regulation. Therefore, a reaction to nickel is unlikely unless you are susceptible to nickel-related reactions.

• Acrylates: Our products may contain trace amounts of acrylates and methacrylates from adhesives. To minimize any potential reaction for people sensitive to these adhesives, we ensure our products adhere to rigorous design specifications and extensive test requirements.

Water and Sweat Resistance

Some Google Pixel Buds earbuds and cases are sweat and water resistant¹, helping to protect them from inclement weather and intense workouts.

Model	Sweat and water resistance
Google Pixel Buds 2a	Case and earbuds*
Google Pixel Buds Pro 2	Case and earbuds*
Google Pixel Buds Pro	Case and earbuds
Google Pixel Buds A-Series	Earbuds only
Google Pixel Buds	Case and earbuds
Google Pixel Buds (Gen 1)	No

*Both Pixel Buds 2a and Pixel Buds Pro 2 earbuds have a minimum water protection rating of IP54. Their charging cases also have the same minimum water protection rating of IPX4.

Do not submerge your Pixel Buds or its case in any liquid or hold them under running water, as doing so may damage your device.

If water touches the earbud sensors (rain, sweat, and other liquid substances) or the actual pad, Google Pixel Buds may recognize this as a gesture. To avoid this situation, turn off gestures in wet environments.

Learn how to control your Google Pixel Buds.

Related resources

• How to wear Google Pixel Buds
• Troubleshoot audio issues
• File a warranty claim for your Google Pixel Buds
• Replace your lost or damaged Google Pixel Buds

_{¹Pixel Buds earbuds are designed to comply with a water protection rating of IPX4 under IEC standard 60529 when manufactured, except for Pixel Buds Pro 2 and Pixel Buds 2a earbuds, which have a water protection rating of IP54. Pixel Buds and Pixel Buds Pro cases are rated IPX2. Pixel Buds Pro 2 and Pixel Buds 2a cases are rated IPX4. Water resistance is not a permanent condition and may be compromised by normal wear and tear, repair, disassembly or damage. Dry your earbuds and case after exposure to any liquids.}

_{Google, Pixel, and related logos and marks are trademarks of Google LLC.}

_{USB-C^® is a registered trademark of USB Implementers Forum.}