When cleaning your Pixel Buds, it's important you follow this guidance to avoid damage. Cleaning your earbuds regularly ensures better audio quality, consistent charging, and successful automatic updates.
As you use your Pixel Buds, you'll occasionally get a reminder notification to clean your earbuds. Learn more about notifications from your Pixel Buds.
How To Clean Google Pixel Buds Pro | Google Pixel Buds Pro
Important
- Do not use any chemical detergent, powder, or other chemical agents (such as alcohol or benzene) to clean the earbuds or the charging case.
- Do not clean the earbuds or the charging case while they are charging.
Clean the charging case
- Use a soft, dry, lint-free cloth to gently clean the exterior of the charging case. You can also use the cloth or cotton swab to clean inside the charging case's magnetized pods, especially the charging contacts, to remove any built-up material. Clean charging contacts ensure that earbuds reliably charge and update successfully.
- If necessary, you can apply water with a damp, lint-free cloth to gently remove scuff marks on the exterior of the charging case. To avoid damage, avoid getting moisture into any openings, like the USB-C® port.
- Do not use any liquid, including water, to clean the inside of the charging case.
Clean the earbuds
- Use a soft, dry, lint-free cloth to gently clean the earbuds, including the charging contacts.
- When cleaning the earbuds, remove the eartips and carefully remove any earwax or lint around the eartip and mesh area of the snout. A clean snout and mesh area will ensure that sound quality and volume are not negatively impacted.
- If necessary, you can apply water with a damp, lint-free cloth or cotton swab to gently remove built-up material or scuff marks. To avoid damage, avoid getting moisture into any openings.
- For each set of Google Pixel Buds, we recommend different earbud cleaning methods:
- A-series: Only use your lint-free cloth.
- Pro: First, use your lint-free cloth and if there is still debris, use an adhesive putty.
- Reattach the eartips and make sure they are firmly attached to the buds again. Wipe the buds and their charging contact area dry when putting them back into the charging case. The Google Pixel Buds A-series case is not water resistant.
Give your ears a rest
- If you experience any discomfort or irritation, such as redness, soreness, tingling, numbness, burning or stiffness, remove your device and give your ears a break. If symptoms persist, please contact our customer support and consider contacting a dermatologist.
Skin sensitivities to materials
If you have eczema, allergies, asthma or other skin sensitivities, you may be more likely to experience skin irritation from a wearable device. If you have skin sensitivities, be aware that our products may contain the following materials:
- Nickel: Our products may contain a small amount of nickel that falls below the strict restrictions set by the European REACH regulation. Therefore, a reaction to nickel is unlikely unless you are susceptible to nickel-related reactions.
- Acrylates: Our products may contain trace amounts of acrylates and methacrylates from adhesives. To minimize any potential reaction for people sensitive to these adhesives, we ensure our products adhere to rigorous design specifications and extensive test requirements.
Water and Sweat Resistance
Some Google Pixel Buds earbuds and cases are sweat and water resistant1, helping to protect them from inclement weather and intense workouts.
|
Google Pixel Buds |
Google Pixel Buds A-Series |
Google Pixel Buds Pro |
|
|---|---|---|---|
|
Sweat and water resistance |
Case and Earbuds |
Earbuds Only |
Case and Earbuds |
Don't submerge your Pixel Buds or its case in any liquid or hold them under running water, as doing so may damage your device(s).
Note: Google Pixel Buds (2017) are not sweat or water resistant.
1Pixel Buds earbuds are designed to comply with a water protection rating of IPX4 under IEC standard 60529 when manufactured. Pixel Buds and Pixel Buds Pro cases are rated IPX2. Water resistance is not a permanent condition and may be compromised by normal wear and tear, repair, disassembly or damage. Dry your earbuds and case after exposure to any liquids.
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