Get started with Pixel Buds Gen 1 (2017)

What you need to get started

• Google Pixel Buds
• A Pixel phone or a compatible mobile device. For minimum OS and hardware requirements, refer to Pixel Buds Gen 1 (2017) requirements and specifications
• A Google Account
• The latest version of the Google app
• The latest version of the Google Translate app

Pixel Buds Gen 1 (2017) requirements and specifications

Google Pixel Buds Gen 1 (2017) specifications

Category	Specs
Colors	Just Black Clearly White Kinda Blue
Dimensions	Earbuds length: 20.4 mm (0.8 in) Earbuds width: 20.4 mm (0.8 in) Earbuds height: 20.5 mm (0.8 in) Charging case length: 66.2 mm (2.6 in) Charging case width: 65.5 mm (2.6 in) Charging case height: 28.6 mm (1.1 in)
Weight	Earbuds: 14 g (0.5 oz) Case: 57 g (2.0 oz) with buds, 43 g (1.5 oz) without buds
Wireless	Bluetooth®
Ports and connectors	USB-C for charging
Battery	Earbuds: 120 mAh Case: 620 mAh
Battery life	Up to 5 hours of listening time with just one charge. The charging case holds multiple charges, so that you can get up to 24 hours of listening time for when you're on the go.
Sensors	Microphone Accelerometer Capacitive touchpad
Fast Pair	Android Nougat and above Requirements to run the Google Assistant Active data connection Bluetooth® and Nearby activated Tip: More than one pair of Pixel Buds can’t be connected to one phone. Colors may vary and change over time. Google Pixel Buds battery performance statistics are approximate and are based on listening time, audio control and other factors. Actual results may vary. The case must be sufficiently charged. Testing conducted in September 2017 on pre-production Pixel Buds connected to a pre-production Pixel 2 phone. Total listening times are approximate and are measured using fully charged Google Pixel Buds and a fully charged case for the first Google Pixel Buds recharge cycle. Actual results may vary. Google Pixel Buds battery testing conducted in September 2017 on pre-production Pixel Buds connected to a pre-production Pixel 2 phone. The cable between the two earbuds conducts power and audio signals, so do not cut it. The warranty will be voided if the cable is cut.

To use as a headset, you need a Bluetooth® enabled companion device running:

• Android 5.0 or higher
• iOS 10.0 or higher
• Bluetooth 4.0

To use with Google Assistant, you need:

• An Assistant enabled Android device
  • The device must also meet all other requirements within the linked article
• The latest version of the Google app
• Android 6.0 or higher
• A Google Account
• A data connection

To use with Google Translate, you need:

• An Android phone with Google Assistant
• The most up-to-date version of the Google Translate app
  • A list of supported languages can be found in Translate with Google Pixel Buds
• The latest version of the Google app

Launching Google Translate from Google Assistant requires meeting all of the requirements above for use with Google Assistant.

Set up your Pixel Buds Gen 1 (2017)

Step 1: Unpack your Pixel Buds

• Remove the protective film between the earbuds and the case before charging.

Step 2: Charge your Pixel Buds

Important: Charge safely. Before charging, make sure you read and follow the safety information about charging Google Pixel Buds. You can check the "Be Safe" guide included with your Google Pixel Buds or go to Safety and Regulatory Information for Pixel Buds.

1. Charge the Pixel Buds inside the case with the lid closed for 10 minutes.
   • A pulsing orange LED will appear to indicate that your device battery is low and not ready to pair.
2. Wait for a few minutes until you have a single white LED pulsing.

Step 3: Turn on Bluetooth on your Pixel Buds

1. On your mobile device's home screen, tap Settings .
2. Tap Connected Devices Connection preferences Bluetooth .
3. Turn on Bluetooth .

Step 4: Pair the Pixel Buds to your mobile device

1. Open the charging case next to your phone with the Pixel Buds still inside.
   • If your Pixel Buds are outside of the case, put them back in, matching the Left (L) and Right (R) indicator of the Pixel Buds to the charging pods.
2. Once they're in, press down to make sure the charging pins have good contact.
   • A green LED light will appear to indicate that the Pixel Buds are charging.
   • A single white LED pulsing will appear to indicate that the Pixel Buds are ready to pair.
3. Look for a pop-up notification on your phone that will take you through the rest of the setup. Tip: You can also prompt the pop-up notification to appear by opening your assistant.

Wear your Pixel Buds Gen 1 (2017)

The Pixel Buds Gen 1 (2017) are designed to sound great and fit comfortably in your ears. To properly adjust the Pixel Buds:

1. Pull the cord to adjust the loop size for each bud.
2. Tuck the loops into your ear for the Pixel Buds to fit comfortably.

Control your Pixel Buds Gen 1 (2017)

Important:

• The Gemini on Google Pixel Buds is only available on Android and requires an assistant-enabled Android device and data connection. Data rates may apply.
• For minimum requirements, go to Pixel Buds Gen 1 (2017) requirements and specifications. A Google account is required for full access to features.
• Google Translate on Google Pixel Buds is only available on Pixel phones. Internet connection required. Fees may apply.

Your Pixel Buds allow you to control your media, manage your calls, use your digital assistant, or translate spoken languages using gestures. The available gestures using the right earbud are:

Touch & Hold

Tip: You don't have to wait for a tone. As soon as you press and hold your right Google Pixel Bud, you can speak to Gemini.

	Tap
	Double Tap To customize Double Tap: Connect your Pixel Buds Gen 1 (2017) to your phone. Touch and hold the center button on your phone to activate your Gemini. Tap Customize Double Tap Check notifications or Next track. Tip: If you tap Next track, it will disable the spoken notifications function.
	Triple Tap
	Swipe Backward

Gesture with a finger to perform commands

To:	Do this gesture:
Make a phone call	Press and hold the right earbud to activate your voice assistant. Indicate the contact name you want to call. (Example: “Call Mom”) Tip: You’ll be directed to your phone to enable contact permissions if you haven't already. After you indicate the contact name you want to call, the voice assistant will confirm your request and begin calling them.
Answer a call	Tap the right earbud
End a call	Touch and hold the right earbud
Ignore a call	Touch and hold the right earbud
Play or pause media	Tap the right earbud
Increase volume	Swipe forward on the right earbud
Decrease volume	Swipe backward on the right earbud
Activate Gemini	Touch and hold the right earbud
Confirm your choice with Gemini	Tap the right earbud
Stop Gemini	Double-tap the right earbud
Listen to notifications using Gemini	Double-tap the right earbud
Wake or sleep your Pixel Buds	Triple-tap the right earbud

Change your Pixel Buds Gen 1 (2017) settings

To change the settings of your Pixel Buds:

1. Connect your Pixel Buds to your phone.
2. Press and hold the center button on your phone to activate your voice assistant.
3. Tap Headphones settings.

Available settings for Pixel Buds Gen 1 (2017)

• Tutorials: If you need a refresher on what you can do with your Pixel Buds, you can use any available tutorials.
• Double Tap Gesture Customization: You can choose between Check notifications or Next track as your desired action for the double tap gesture.
• Battery Level: This setting shows you how much power remains in your Pixel Buds.
• Status: This setting shows you the current connection status of your Pixel Buds to your phone.
• Firmware Version: This setting shows you information on your Pixel Buds’ current firmware version.
• Serial Number: This setting shows you the serial number for both Pixel Buds and its charging case.
  • Tip: The 10-character alphanumeric serial number can also be found on your left earbud. It’s the same serial number shown on the packaging with the sticker under the bar code or safety icons.

Fix charging problems for your Pixel Buds Gen 1 (2017)

Step 1: Make sure your Pixel Buds are clean, the charging case has power, and you have the charging cord

Tip: Your Pixel Buds come with a USB-A to USB-C cable.

• Clean the charging contacts: Use a dry, soft cloth to wipe the magnetic charging contacts on both your Pixel Buds and inside the charging case. Learn how to clean your Pixel Buds.
• Charge the case: Make sure your charging case is fully charged. You can check the case's status light if it's charging properly. Learn how to charge the charging case.
• Check the charging cord: Ensure your charging cable is undamaged and free of any obstructions.
• For wireless charging: Try to reposition the case on the charging surface.

Step 2: Put your Pixel Buds back in the charging case

• Check the eartips: Make sure the eartips are securely attached to your earbuds.
• Place the earbuds in the case: Put each Pixel Bud back into its charging case.
• Check on the status light: The status light on the case should blink when each earbud is correctly placed. If a light doesn't appear, gently adjust the earbud until the light comes on.

Tip: You can also try to close and open the lid. This helps to adjust your buds into the exact right sitting orientation.

Step 3: Charge your Pixel Buds for at least 30 minutes

• Plug in the case: While your earbuds are inside, connect the charging case to a power source.
• Charge for 30 minutes: Let your Pixel Buds charge for at least 30 minutes before trying to pair them again.
• Pair your earbuds: After charging, follow the steps to pair your Pixel Buds with your device. Learn how to pair your Pixel Buds.
• If your Pixel Buds still haven’t charged, reset both the buds and the charging case.

Understand the charging status lights of your Pixel Buds Gen 1 (2017)

To quickly check the battery level of your Pixel Buds when they're inside the charging case, press the case button or open the lid of the charging case.

Place your Pixel Buds Gen 1 (2017) inside the charging case

Important: The charging case must be closed for your Pixel Buds to charge properly.

1. Match the L and R indicators of the Pixel Buds to the charging case magnetized pockets.
2. Once they're in, press down to make sure the charging pins are firmly in place.
3. After placing your earbuds in their pockets, secure the cord by wrapping it around the rim of the charging case. This helps you carry your Pixel Buds while they're charging.
4. A green LED light will appear to indicate that your Pixel Buds are charging.

One solid green LED	The Pixel Buds battery is fully charged.
One pulsing green LED	The Pixel Buds are charging.
One pulsing amber LED	The Pixel Buds battery is critically low.

When the charging case is empty, white LED lights show the battery level of the case itself.

Three solid white LEDs	The case's battery is at 75% or higher.
Two solid white LEDs	The case's battery is between 50-75%.
One solid white LED	The case's battery is between 25-50%.
One solid amber LED	The case's battery is critically low.

Fix pairing issues for your Pixel Buds Gen 1 (2017)

Pixel Buds won't enter pairing mode

1. Ensure that the charging case has power by plugging it in using the included USB-C cable.
2. Place the Pixel Buds in the charging case with the lid closed for 10 minutes.
3. Remove the Pixel Buds from the charging case for at least 3 seconds.
4. Replace the Pixel Buds back in the charging case.
   • Match the L and R indicators of the Pixel Buds to the magnetic pockets in the charging case. Once the green LED lights up, close the case.
5. Open the charging case next to your phone with the Google Pixel Buds still inside.
6. If there's one white LED pulsing , your device is ready to pair.
7. Find a pop-up notification on your phone that'll take you through the rest of the setup.

If a setup notification didn’t pop up

1. Remove the Pixel Buds from the charging case for more than three seconds, then put them back in the case.
2. Close and reopen the case.
3. Press and hold the case button for three seconds.
   • If there's one white LED pulsing , your device is ready to pair.
4. Find a pop-up notification on your phone that'll take you through the rest of the setup.
5. On certain Android devices, you may need to find your Google Pixel Buds and add them as a new device.

The buds don’t respond inside the charging case

Before you attempt to reset your charging case, make sure that your Pixel Buds are unable to respond to any interactions with the charging case. To test this:

1. Remove and replace the Pixel Buds inside the charging case.
2. Gently press them into their slots to ensure that they are seated properly.
3. Once seated, press the case button.

If working properly, pressing the case button should toggle between the charging case battery level, white LEDs and the Pixel Buds' charging status, a green LED . This indicates that your buds are able to respond to the case and no further action is necessary.

If you're unable to toggle to a green LED after the steps above, begin the reset process.

1. Remove the Pixel Buds from the charging case.
2. Press and hold the charging case button for 40 seconds. Upon the initial button press, white LEDs will appear.
3. After 7 seconds, the LEDs will turn off. Continue to press the charging case button.
4. At the end of the 40 seconds, the left-most LED will dimly flash amber 7 times.

After resetting your charging case, the Pixel Buds will respond while inside the case. This includes:

• Charging the Pixel Buds
• Checking the battery level of your Pixel Buds and charging case
• Pairing your Pixel Buds to your mobile device

Check that you can switch between LEDs

1. Replace the Pixel Buds inside the case.
2. Check that you can switch between the white LEDs and a single green LED when you press the charging case button.

Reconnect your Pixel Buds with your phone

1. While the charging case shows a green LED , hold the case button for 3 seconds.
2. If there’s one white LED pulsing , your device is ready to pair.
3. Find a pop-up notification on your phone that'll take you through the rest of the setup.
4. On certain Android devices, you may need to find your Google Pixel Buds in the Bluetooth settings menu and add them as a new device.

Send feedback with your Pixel Buds Gen 1 (2017)

Important: Feedback is only supported on Android devices. To learn more about the data you share with Google, refer to Google’s Privacy Policy.

Send feedback when your Pixel Buds are connected

1. Tap and hold the Home button.
2. Tap Headphone Settings.
3. Tap Send feedback.
4. Write a detailed description of your feedback.
5. In the upper-right corner, tap Send .

Send feedback when your Pixel Buds are not connected

1. Open the Google app .
2. Tap More Settings.
3. Under “Google Assistant,” tap Settings Assistant.
4. Under “Assistant Devices,” tap Pixel Buds.
5. Tap Send feedback.
6. Write a detailed description of your feedback.
7. In the upper-right corner, tap Send .