Find your Pixel Buds serial number

For replacements, you need a serial number:

• There are 2 serial numbers for Pixel Buds Gen 1 (2017): One is for the earbuds, the other is for the charging case.
• For Pixel Buds (2020), Pixel Buds A-Series, Pixel Buds Pro, Pixel Buds Pro 2, and Pixel Buds 2a, there are 4 serial numbers: One for each earbud, one for the charging case and for the bundle.

Pixel Buds (2020), Pixel Buds A-Series, Pixel Buds Pro, Pixel Buds Pro 2, and Pixel Buds 2a

Each earbud has its own serial number separate from the charging case serial number.

Tip: You can also find the bundle serial number on the Pixel Buds packaging.

From the Pixel Buds app

1. Open the Pixel Buds app .
2. At the bottom, tap More settings About.
3. Find the serial numbers of each earbud and the charging case.

On your charging case

The 14-character alphanumeric serial number is on the inner side of the case and not printed on the earbuds themselves for the following:

• Pixel Buds (2020)
• Pixel Buds A-Series
• Pixel Buds Pro
• Pixel Buds Pro 2
• Pixel Buds 2a

Pixel Buds Gen 1 (2017)

The serial number on the box is the same as on the left earbud. The serial number shown in the Google Assistant app is for the charging case.

On your left earbud

For Pixel Buds Gen 1 (2017), the 10-character alphanumeric serial number is found on your left earbud. It’s the same serial number shown on the packaging with the sticker under the barcode or safety icons.

In your phone settings

When the Pixel Buds are connected to your phone, you’ll find the serial numbers of the earbuds and charging case in the Pixel Buds app:

1. Open the Pixel Buds app .
2. Tap Settings next to your buds’ name More settings About.
3. Find the serial numbers for each earbud and case.