For replacements, you need a serial number. There are 2 serial numbers for Pixel Buds (Gen 1): One is for the earbuds, the other is for the charging case. Pixel Buds, Pixel Buds A-Series, Pixel Buds Pro, Pixel Buds Pro 2, and Pixel Buds 2a have 4 serial numbers: One for each earbud, one for the charging case and for the bundle.
Each earbud has its own serial number separate from the charging case serial number.
Tip: You can also find the bundle serial number on the Pixel Buds packaging.
From the Pixel Buds app
- Open the Pixel Buds app
.
- At the bottom, tap More settings
About.
- Find the serial numbers of each earbud and the charging case.
On your Buds
The 14-character alphanumeric serial number is on the inner side of the case.
The serial number on the box is the same as on the left earbud. The serial number shown in the Google Assistant app is for the charging case.
On your Buds
The 10-character alphanumeric serial number is found on your left earbud. It’s the same serial number shown on the packaging with the sticker under the bar code or safety icons.
In your phone settings
When the Pixel Buds are connected to your phone, you’ll find the serial numbers of the earbuds and charging case in the Pixel Buds app:
- Open the Pixel Buds app
.
- Tap Settings
next to your buds’ name
More settings
About.
- Find the serial numbers for each earbud and case.