If a part of your Pixel Buds get lost or damaged, you may be able to return them for repair or replacement.1 Accidental damage isn't covered under warranty.
Get a replacement
Pixel Buds Pro
|Either earbud||$70 + tax|
|Case||$70 + tax|
|Eartips (a full set of small, medium, and large)||$12 + tax|
Case replacements are unavailable for Alaska, Hawaii, Puerto Rico, Avalon, CA, Catalina Island, CA, Beaver Island, MI, Mackinac Island, MI, The Bass Islands, OH, Kelley's Island, OH, San Juan Islands, WA.
Contact us for more information or to start the replacement process.
File a warranty claim
Warranty terms can vary depending on the country or region where you bought your product. You can get online support everywhere we sell Pixel Buds.
Step 1: Troubleshoot the problem
- Try these steps to fix the issue:
- For more help, contact support.
Step 2: Replace or repair your product, or file a warranty claim
- Check your product’s warranty.
- If your product is under warranty and your claim is covered, you can make a claim by contacting us.
Tip: If you bought your product in a different country or region, check the warranty that came with your product. If we don't sell your product in your country or region, you may not be able to get online or phone support there.
1 Replacements not available at all times and in all areas. Colors may vary and change over time. Not all colors are available in all areas.