File a warranty claim for your Google Pixel Buds

If your Pixel Buds are defective or continue to malfunction after you've attempted all troubleshooting steps, you may be able to file a warranty claim.

Warranty terms can vary depending on the country or region where you bought your product. You can get online support everywhere we sell Pixel Buds.

To start your claim, check your product’s warranty with the interactive warranty checker.

Check your Pixel Buds warranty
Note: You must be signed into your Google account to use the interactive warranty checker.

If your product is under warranty and your claim is covered, you can make a claim by contacting us.

If you bought your product in a different country or region, check the warranty that came with your product. If we don't sell your product in your country or region, you may not be able to get online or phone support there.

Issues not covered by warranty

Accidental damage or replacements for losing a part of your Pixel Buds isn't covered under warranty: in these situations you may be able to purchase replacements.

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